Summary
Overview
Work History
Education
Skills
Timeline
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Ron GANTER

Bracebridge,ON

Summary

Dynamic and results-driven professional with a proven track record at CARQUEST, where I excelled in enhancing customer satisfaction through timely and accurate deliveries. Leveraging strong communication skills and a commitment to excellence, I consistently exceeded sales targets. Expert in GPS navigation and relationship building, I thrive in fast-paced environments, driving efficiency and fostering long-term client relationships.

Overview

18
18
years of professional experience

Work History

Parts Delivery Driver

CARQUEST
06.2024 - 01.2025
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.

Account Executive

Sanco
08.2019 - 12.2024
  • Managed sales cycle to maintain solid customer base.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Conducted regular sales presentations to showcase company offerings and demonstrate product value.
  • Negotiated pricing, contracts, and terms with key clients to secure new business deals.
  • Expanded company presence within the market by attending trade shows, conferences, and networking events.
  • Increased sales revenue by establishing and nurturing long-term client relationships.
  • Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Developed sales strategies for targeted market growth and increased profitability.
  • Exceeded sales targets consistently through strategic planning and execution.
  • Optimized CRM data utilization by keeping accurate records of all client interactions.
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
  • Provided sales forecasts within [Number]% accuracy each quarter and each year for long-term strategic planning.
  • Implemented effective upselling techniques to maximize revenue from existing customers.
  • Managed a diverse portfolio of accounts to ensure consistent customer satisfaction and loyalty.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Established close relationships with new small business prospects.
  • Leveraged CRM to collect, organize, and manage sales data and customer information.
  • Lead sales team in achieving quarterly goals by providing coaching, training, and support as required.
  • Negotiated prices, terms of sales and service agreements.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met existing customers to review current services and expand sales opportunities.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Set and achieved company defined sales goals.
  • Achieved or exceeded company-defined sales quotas.
  • Kept detailed records of daily activities through online customer database.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Stayed current on company offerings and industry trends.
  • Built relationships with customers and community to promote long term business growth.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Maintained current knowledge of evolving changes in marketplace.
  • Informed customers of promotions to increase sales productivity and volume.
  • Built diverse and consistent sales portfolio.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Presented professional image consistent with company's brand values.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Contributed to event marketing, sales and brand promotion.
  • Developed, maintained and utilized diverse client base.
  • Consulted with businesses to supply accurate product and service information.

Account Executive

SIPP
07.2007 - 06.2019
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Enhanced client satisfaction, conducting thorough needs assessments and delivering tailored solutions.
  • Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
  • Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.
  • Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
  • Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
  • Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
  • Fostered long-lasting relationships with major clients to secure repeat business and referrals.
  • Drove successful product launches, coordinating with marketing and product development teams to ensure alignment with customer needs.
  • Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
  • Developed and maintained comprehensive understanding of competitive landscape to effectively position products and services.
  • Streamlined internal processes for customer relationship management, significantly reducing response times to client inquiries.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained current knowledge of evolving changes in marketplace.
  • Achieved or exceeded company-defined sales quotas.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Kept detailed records of daily activities through online customer database.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Informed customers of promotions to increase sales productivity and volume.
  • Stayed current on company offerings and industry trends.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Developed, maintained and utilized diverse client base.

Education

Bachelor of Arts - Marketing Management

Ryerson University
Toronto, ON
06-1985

Skills

  • Fuel efficiency
  • Safe driving
  • Punctuality
  • Loading and unloading
  • Product delivery
  • Inventory counting
  • GPS navigation
  • Local routes
  • Lifting techniques
  • Recordkeeping experience
  • Parts delivery
  • Multi-tasking
  • Warehouse support
  • Safe driving practices
  • Order processing
  • Document management
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Efficiency and time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Strong working relationships
  • Dependability and honesty
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Customer relationships
  • Adaptability and flexibility
  • Valid Driver's license
  • Ability to lift 50 pounds
  • Communication and interpersonal skills
  • Clean driving record
  • Customer support
  • Relationship building
  • Order picking and processing
  • Excellent customer service
  • Customer service
  • Map reading and navigation skills
  • Vehicle loading
  • Documentation skills
  • Physical fitness
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Documentation
  • Goal setting

Timeline

Parts Delivery Driver

CARQUEST
06.2024 - 01.2025

Account Executive

Sanco
08.2019 - 12.2024

Account Executive

SIPP
07.2007 - 06.2019

Bachelor of Arts - Marketing Management

Ryerson University

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Ron GANTER