Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelley Duke

Cypress

Summary

Experienced and resourceful business intelligence developer seeking to drive projects from start to finish by prioritizing the workload based on the needs of the business.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Business Intelligence Analyst III

Blue Origin
10.2022 - Current


  • Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives.
  • Created data analysis tools to allow teams to query acquired information for unique details.
  • Transformed raw data into actionable insights, presenting findings to senior management to guide business strategy.
  • Created dashboards to monitor and track key performance indicators.

Sr. HR Systems Analyst

Space Exploration Technologies
01.2020 - 09.2022
  • Operating with high integrity, building trust, and earning sustained credibility with internal and external teams
  • Reviewing existing dashboards to address improvement opportunities.
  • Converted various HR reports from Tableau to Power BI
  • Built customized queries for annual HR compliance reporting and conducted comprehensive data analysis.
  • Managed multiple projects simultaneously and consistently meeting deadlines.


Sr. Business Intelligence Developer

Space Exploration Technologies
06.2019 - 01.2020
  • Prepared detailed monthly reports on performance updates to production and launch groups on topics related to cost, quality, delivery, and people.
  • Modified existing Tableau reports and stored procedures to correct coding errors, upgrade interfaces and improve overall performance.
  • Wrote SQL scripts for daily maintenance activities, including indexes and tables analyses.

Lead Business Intelligence Developer

Space Exploration Technologies
10.2016 - 05.2019
  • Supervised and provided direction for four technical direct reports
  • Planned, designed and implemented business intelligence solutions
  • Code review and optimization
  • Made data architectural improvements and integration solutions
  • Developed work-flow charts and diagrams
  • Managed creative projects from concept to completion

Business Intelligence Developer

Space Exploration Technologies
09.2014 - 10.2016
  • Create and manage reports in the Target Management System (KPI)
  • Prioritize workload based on business needs and deadlines
  • Independently managed, created, and maintained shop resources
  • Create reports and ad-hoc queries for company-wide usage
  • Research and troubleshoot data questions and misinterpretations
  • Problem resolution, team decisions, and project planning
  • Developed and implemented best practices in creating BI solutions

Systems Administrator

Space Exploration Technologies
08.2012 - 09.2014
  • Managed Tableau Enterprise Server
  • Work closely with Tableau to resolve software/hardware related issues
  • Orchestrated integration and communication of software upgrades
  • Implemented company policies to preserve the integrity of data
  • Directed onsite training for business users on SQL and Tableau

Procedure Assistant

Space Exploration Technologies
03.2011 - 09.2012
  • Create and maintain interactive dashboards using Tableau and SSRS
  • Ad-hoc queries using MS SQL 2008
  • Created training presentations using software

Education

Bachelor of Arts - Public Administration

California State University - Fullerton
Fullerton, CA
2007

Associates of Arts - General Studies

Cypress Community College
Cypress, CA

Skills

  • Data Visualization with Tableau
  • Proficient in MS SQL Server
  • Data Warehouse Development
  • Performance Optimization
  • Multimedia Editing Skills
  • Stakeholder Requirements Analysis
  • Performance Analysis
  • Proficient in Qualtrics
  • Problem-Solving Skills
  • Power BI Reporting Skills
  • Experience with Databricks
  • Amazon Redshift Proficiency
  • Strategic Team Guidance

Certification

  • Coursera - University of Michigan Programming for Everybody (Python)
  • Certificate Institute of Industrial Engineers Fundamentals of Industrial Engineering Certificate

Timeline

Business Intelligence Analyst III

Blue Origin
10.2022 - Current

Sr. HR Systems Analyst

Space Exploration Technologies
01.2020 - 09.2022

Sr. Business Intelligence Developer

Space Exploration Technologies
06.2019 - 01.2020

Lead Business Intelligence Developer

Space Exploration Technologies
10.2016 - 05.2019

Business Intelligence Developer

Space Exploration Technologies
09.2014 - 10.2016

Systems Administrator

Space Exploration Technologies
08.2012 - 09.2014

Procedure Assistant

Space Exploration Technologies
03.2011 - 09.2012

Bachelor of Arts - Public Administration

California State University - Fullerton

Associates of Arts - General Studies

Cypress Community College
Kelley Duke