Kellen Radtkey
Summary
Developed skills in a clinical setting, focusing on active listening, empathy, and client rapport. Reliable and compassionate, with innate ability to create supportive environment for clients. Possesses foundational understanding of therapeutic principles and techniques, along with practical skills in active listening and empathy.
Offers a compassionate and resilient approach, well-suited for providing support in crisis situations and willingness to learn and develop in this environment. Delivers ability to quickly grasp crisis intervention strategies and proficient in communication and de-escalation techniques.
Overview
6
6
years of professional experience
Work History
TMS and SPRAVATO Technician
SoCal TMS
08.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Contributed to a positive therapeutic environment through empathetic listening and non-judgmental support for clients'' emotional experiences.
- Kept detailed records of patient's treatment sessions, ensuring accurate documentation of client progress and adherence to ethical guidelines.
Crisis Counselor Volunteer
Didi Hirsch
05.2023 - 09.2024
- Completed comprehensive training programs to develop expertise in evidence-based crisis intervention techniques.
- Performed ongoing evaluations of clients'' progress towards established goals, adjusting action plans accordingly based on individual needs and circumstances.
- Provided timely interventions for clients experiencing suicidal thoughts or self-harm behaviors, coordinating with emergency services when necessary.
- Collaborated with mental health professionals to better understand client needs, sharing insights, and information to provide more effective support.
- Enhanced client well-being by providing empathetic and supportive counseling during crisis situations.
Assistant Water Polo Coach
Occidental College
01.2024 - 06.2024
- Streamlined administrative tasks by organizing paperwork related to athlete eligibility requirements and competition documentation.
- Enhanced team performance by developing and implementing effective training programs.
- Assisted head coach in managing team logistics, including travel arrangements and practice schedules.
- Increased team cohesion by organizing team-building activities and fostering a sense of camaraderie among athletes.
- Collaborated with head coach to design game strategies, resulting in more competitive performances against rival teams.
- Served as a mentor and counselor for student-athletes both on-and-off the field, helping them develop essential life skills such as teamwork, accountability, perseverance.
ABA Technician
FirstSteps For Kids
07.2023 - 06.2024
- Adapted instructional materials according to each client''s unique learning style and preferences for optimal success.
- Equipped caregivers to be active participants in intervention through addressing specific goals, delivering coaching sessions and communicating with entire team.
- Followed Individualized Family Service Plan and developed methodologies for reaching each child's specific developmental goals.
- Consistently collected data on client progress, ensuring accurate measurement of skill acquisition and goal achievement.
- Assisted clients in developing effective coping strategies to manage stressors and emotional challenges.
- Maintained thorough documentation of client progress, session notes, and treatment plan updates for review by supervisory staff members.
Barista
Starbucks
08.2023 - 01.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Conducted regular quality control checks to uphold highest standards of food and beverage service.
Camp Counselor Volunteer
WestCoast Therapy And Wellness
06.2023 - 07.2023
- Mentored younger or less experienced campers, providing guidance and support as they navigated their challenges with selective mutism.
- Developed strong relationships with campers, providing guidance and support to foster personal growth and selfconfidence.
- Managed conflicts between campers effectively, utilizing problem-solving strategies to maintain a harmonious atmosphere and socially positive environment.
- Strengthened communication skills, facilitating open discussions among campers to resolve conflicts amicably.
- Maintained clear communication with parents regarding their child''s progress during camp sessions through regular updates and feedback discussions.
Barista
Starbucks, Barista
11.2018 - 04.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista
Starbucks, Barista
08.2020 - 05.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Arts - Psychology
Occidental College
Los Angeles, CA05.2023
High School Diploma -
San Marcos Senior High School
Santa Barbara, CA05.2019
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Building rapport
- Relationship building skills
- Crisis handling and intervention
- Mental health counseling
- De-escalation techniques
- Safety planning
- Self-care techniques
References
Cara Woolrich - Lead TMS and Spravato Technician at SoCal TMS Center
- Phone number: +1 (310) 567-5375
- Email: Cara@socaltms.com
Leonor Magana - Night Shift Supervisor at Didi Hirsch Mental Health Services
- Email: leonormagana@gmail.com
Joseph Cox - Interim Head Coach at Occidental College
- Phone Number: +1 (559) 281-9924
- Email: coxj@oxy.edu
Jasmine Lau - West Los Angeles Program Director at First Steps for Kids
- Phone Number: +1 (424) 672-6718
- Email: jlau@firststepsforkids.com
Ben Mccormick - Shift Supervisor at Starbucks Los Angeles
- Phone Number: +1 (267) 614-2109
- Email: mccormickben45@gmail.com
Christy Tadros - Founder of WestCoast Therapy
- Phone Number: +1 (925) 872-4224
- Email: christy@therapyandwellness.com
Christopher Fluxa - Shift Supervisor at Starbucks Santa Barbara
- Phone Number: +1 (661) 388-3732
- Email: Chrisfluxa@gmail.com
Donna Barranco Fisher - Executive Director of Storyteller Children's Center
- Phone number: +1 (805) 682-9585
- Email: donna@sorytellercenter.org
Timeline
TMS and SPRAVATO Technician
SoCal TMS
08.2024 - Current
Assistant Water Polo Coach
Occidental College
01.2024 - 06.2024
Barista
Starbucks
08.2023 - 01.2024
ABA Technician
FirstSteps For Kids
07.2023 - 06.2024
Camp Counselor Volunteer
WestCoast Therapy And Wellness
06.2023 - 07.2023
Crisis Counselor Volunteer
Didi Hirsch
05.2023 - 09.2024
Barista
Starbucks, Barista
08.2020 - 05.2021
Barista
Starbucks, Barista
11.2018 - 04.2019
Bachelor of Arts - Psychology
Occidental College
High School Diploma -
San Marcos Senior High School
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