Kelin Graham
Matlock,MB
Summary
Dedicated professional with a history of enhancing client satisfaction at Interlake Regional Health Authority by providing exceptional customer service and engaging companionship. Leveraged strong work ethic and excellent communication skills to exceed client expectations, achieving high levels of repeat business. Skilled in safe food handling and maintaining clean environments, consistently prioritized client well-being and safety. I aspire to be a great asset to your team.
Overview
1
1
year of professional experience
Work History
Dog Waste Removal
Self Employed
04.2024 - Current
- Developed strong relationships with clients by delivering excellent communication and listening to their concerns.
- Increased repeat business through consistent delivery of high-quality grooming services that met or exceeded client expectations.
- Implemented time management strategies to ensure timely completion of dog washing appointments without sacrificing quality.
- Received consistently positive feedback from clients for providing a stress-free and enjoyable experience for both them and their dogs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Consulted with veterinarians on effective disease prevention procedures.
Personal Home Care Aide
Interlake Regional Health Authority
09.2023 - 02.2024
- Enhanced clients'' emotional well-being by offering companionship and engaging conversations.
- Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
- Assisted clients with mobility issues, helping them maintain independence and an active lifestyle.
- Managed household tasks such as laundry, grocery shopping, and organizing spaces for a clean living environment.
Education
Certificate - Gender & Sexuality in The Workplace
University of Pittsburgh
Coursera - Online10-2024
Certificate - Food Handlers
Canadian Institute of Food Safety
Online10-2024
Certificate - Psychological First Aide
First Aide Training Centre
Winnipeg, MB04-2024
Diploma With Honor's & Distinction - Healthcare
Academy Of Learning College
Winnipeg, MB03-2021
High School Diploma -
Springfield Collegiate Institute
Oakbank06-2017
Skills
- Exceptional customer service
- Guest engagement
- Strong work ethic
- Professional appearance
- Safe food handling
- Allergy awareness
- Positive guest interactions
- Calm demeanor
- Positive and professional
- Warm and friendly
- Excellent communication
Languages
English
Professional Working
Interests
- Creating Keto/ Low Carb Recipes
- Cooking
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Food Blogging
- Food Photography
- I enjoy cooking for friends and family gatherings
- Fashion
- Drawing and Painting
- Hiking
- Animal Welfare Advocacy
Timeline
Dog Waste Removal
Self Employed
04.2024 - Current
Personal Home Care Aide
Interlake Regional Health Authority
09.2023 - 02.2024
Certificate - Gender & Sexuality in The Workplace
University of Pittsburgh
Certificate - Food Handlers
Canadian Institute of Food Safety
Certificate - Psychological First Aide
First Aide Training Centre
Diploma With Honor's & Distinction - Healthcare
Academy Of Learning College
High School Diploma -
Springfield Collegiate Institute
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