Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
Generic

Keli Durham

San Diego

Summary

Adept at quick decision-making and maintaining professional appearance, I significantly enhanced customer satisfaction through efficient multitasking and excellent communication. As a dedicated team player with a flexible schedule, my skills in tech-savviness and time management consistently improved operational efficiency and reduced incidents, showcasing my hardworking and responsible nature. I am a quick learner, and if given the opportunity I will shine and flourish.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dasher

DoorDash
06.2021 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Enhanced communication with customers through proactive updates on order status.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

United States Marine

United States Marine Corps
01.2021 - 05.2021
  • Administered efficient administrative support for daily unit functions including scheduling meetings, processing travel requests, and managing personnel records.
  • Enabled rapid response capabilities by coordinating logistics support for deployment readiness exercises and real-world contingencies.
  • Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
  • Streamlined communication processes for increased efficiency during high-stress operations.
  • Led successful missions by implementing strategic planning and effective teamwork.
  • Promoted a culture of safety, ensuring strict adherence to guidelines and reducing incidents during training exercises.
  • Improved overall unit performance with thorough after-action reviews and constructive feedback.
  • Increased operational capabilities through the regular maintenance of vehicles, weapons systems, and other essential equipment.

Package Handler

FedEx Ground
09.2020 - 01.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.

Dietary Aide

Loch Haven Nursing Home
03.2020 - 10.2020
  • Collaborated with dietitians and healthcare staff to develop and adjust patient meal plans.
  • Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
  • Prepared meals using specialized nutrition guidelines and recipes for specific dietary needs.
  • Utilized dietary management software to track patient meal plans and dietary restrictions.

Cashier

Walmart
04.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

C&R Supermarket
08.2018 - 07.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

Certificate - Clinical Medical Assistant

The University of Texas At San Antonio
San Antonio, TX
10.2022

High School Diploma -

Macon Senior High
Macon, MO
05.2020

Skills

  • Quick decision making
  • Patience and tolerance
  • Reliability and punctuality
  • Safety awareness
  • Professional appearance
  • Efficient multitasking
  • Tech-savviness
  • Excellent time management
  • Quick learner
  • Hardworking and responsible
  • Decision-making
  • Time management
  • Dedicated team player
  • Flexible schedule
  • Excellent communication
  • Health code compliance
  • Dependable and reliable

Accomplishments

  • United States Marine
  • Girl Scouts Silver Award
  • Top 20 in HS graduating Class of 2020

Affiliations

  • Military Spouse Kickball Association member
  • USMC military spouse
  • USMC veteran

Certification

  • Clinical Medical Assistant (Certification)
  • National Healthcare Association (CCMA)
  • Basic Life Support (American Red Cross)

Additional Information

  • Missouri Native; Born and Raised
  • Happily Married

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Dasher

DoorDash
06.2021 - Current

United States Marine

United States Marine Corps
01.2021 - 05.2021

Package Handler

FedEx Ground
09.2020 - 01.2021

Cashier

Walmart
04.2020 - 09.2020

Dietary Aide

Loch Haven Nursing Home
03.2020 - 10.2020

Cashier

C&R Supermarket
08.2018 - 07.2019

Certificate - Clinical Medical Assistant

The University of Texas At San Antonio

High School Diploma -

Macon Senior High

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Keli Durham