With exceptional customer service skills, consistently ensures positive interactions both in person and over the phone. Strong communication skills contribute to fostering a positive work environment and promoting an efficient workflow. Adept at multitasking and maintaining a well-organized work area even under pressure. Committed to continuous professional development, always eager to learn and expand skill set.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optometric Technician
Elica Health Center, Arden Arcade
07.2024 - Current
Assisting physicians with procedures along with training patients with eye care
Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Collaborated with optometry staff to reach individual and team goals.
Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
Improved patient care by conducting comprehensive visual pre-testing procedures.
Optometric Technician
West Sacramento Family Eye Care, West Sacramento
03.2021 - 07.2024
Answering questions and directing patients in person and over the phone
Confidentiality between patients- HIPAA
Documenting and organizing medical records along with filing medical documents
Organizing and maintaining inventory
Provide doctors with assistance and optimal service to each patient
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
Education
BS - Health Science
California State University Sacramento
Skills
Adaptability
Critical Thinking
Computer Skills
Confidentiality
Administrative Skills
Organization
Patient care
Time Management
Clear communication
Problem-solving abilities
Chart preparation
Teamwork and collaboration
Certification
CPR
LANGUAGES
English
Timeline
Optometric Technician
Elica Health Center, Arden Arcade
07.2024 - Current
Optometric Technician
West Sacramento Family Eye Care, West Sacramento
03.2021 - 07.2024
BS - Health Science
California State University Sacramento
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