Keizhana Sterling
Hamilton,ON
Summary
- Presents a positive attitude, personable demeanour, and a high level of professionalism to all tasks
- Eager and motivated to develop new skills
- Highly adaptable to evolving work priorities and environments
- Exceptional communication, organizational and time-management skills
- Proficient in various computer applications including Microsoft Word and Zoom
- Detail-oriented and dependable individual seeking an exciting new role within your organization. Trustworthy and self-motivated with a passion for learning new skills and strong prioritization abilities. Presents a positive attitude and friendly demeanor.
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
House Attendant
Carmen's Banquet Center
1520 Stone Church Rd E, Hamilton, ON L8W 3P9
10.2022 - Current
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Child Minder
Self-Employed
Hamilton
01.2013 - Current
- Establish positive relationship with the children in my care by implementing engaging and educational activities
- Maintained children's health and well-being by providing meals and assisting with hygiene
- Performed light housekeeping duties
- Assisted in enhancing children's development through helping with schoolwork, flash cards, and teaching as necessary.
Packager Volunteer
Good Food Box
Hamilton
01.2019 - 01.2021
- Assisted in preparing and packaging food boxes accurately and efficiently
- Provided assistance with cleaning boxes and organizing orders
- Involved in an organization that provides a sustainable and affordable food system in the community.
Education
Hill Park Adult Education Program
01.2019
Skills
- Security awareness
- Waste disposal
- Safe Chemical Handling
- Table Setting
- Guest Greeting
- Customer Service
Certification
- Health & Safety Training (Including GHS, formerly WHMIS), YWCA Hamilton, 2022
- Customer Service Excellence Certification, YWCA Hamilton, 2022
- Accessibility for Ontarians with Disabilities Act (AODA) Training, YWCA Hamilton, 2022
- Preventing Workplace Harassment, Bullying and Violence, HR Proactive, 2022
Languages
English
Native or Bilingual
Timeline
House Attendant
Carmen's Banquet Center
10.2022 - Current
Packager Volunteer
Good Food Box
01.2019 - 01.2021
Child Minder
Self-Employed
01.2013 - Current
Hill Park Adult Education Program