Keith Windrum

With over fifteen years of experience in retail operations and warehousing, I have built a strong and stable career with London Drugs Ltd., focusing on a comprehensive approach to safety protocols, efficient performance and regulatory compliance. Throughout my employment, I developed a strong work ethic and established myself as a reliable and collaborative team member.

I primarily worked as a Merchandise Handler within the Order Processing department, in addition to assisting the Shipping, Receiving, Stocking and Maintenance departments when short-staffed on weekends and holidays. My positions required the ability to perform physically demanding labor within tight deadlines, strict compliance with all safety policies, and the willingness to work above-and-beyond regular hours, which I accomplished with tenacity and composure. I demonstrated a thorough capacity and willingness to enlarge my knowledge and skill set for all responsibilities that were delegated to me. Adaptability and resilience regarding unpredictable work schedules and conditions, a technical and mechanical aptitude, along with a meticulous attention to detail were necessary strengths that I developed during my tenure.

My experience includes proficient operation and maintenance of warehouse equipment and machinery including forklifts and pallet jacks to pack, load and unload products on and off trailers and trucks for shipping and receiving. I have operational training with deep-reach, masted forklifts to access location bays at significant height and depth in narrow aisle racking. I regularly utilized company software and hardware devices to accurately scan and track products throughout the warehouse, in addition to accurately logging information for inspection and audit reports. Working within restrictive, narrow and elevated platforms such as loading/docking bays, conveyor belts, catwalks and mezzanines was part of my typical daily duties. I performed physical outdoor yard work in all seasons and weather conditions, transferring equipment and machinery between external maintenance storage units and the main warehouse. I maintained strict adherence to all safety protocols at all times and utilized PPE where applicable, resulting in zero workplace accidents or injuries over my entire seventeen-year employment period.

I more recently transitioned into the healthcare and social assistance industry where I volunteered for a year with Together We Can Alcohol & Drug Recovery & Education Society, before getting hired in February of 2025. I started off volunteering as a chef's assistant, before being granted more responsibility as a shuttle driver, then peer support worker. I was subsequently hired into my current position of Client Case Worker, before being promoted to a secondary position of House Manager within the Transitional Housing Program. Along the way I completed numerous industry-standard certification training courses. As part of my volunteering duties and eventual employment, I have worked irregular, extra hours including twelve-hour night shifts on weekends and holidays for over two years at this point. Strict alcohol and drug testing is a standard part of the industry regulations, which I have adhered to without any difficulty or incident for years.