Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Keith Stanley

San Francisco

Summary

Dynamic and creative retail professional with extensive experience as a Store Manager at FLAX Art & Design, excelling in customer service and inventory management. Proven track record of enhancing team performance through effective training and innovative merchandising strategies, resulting in increased sales and customer loyalty. Strong problem-solver dedicated to fostering a collaborative work environment. A true creative with a strong since of design and ascetics.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Store Manager

FLAX Art & Design
08.2010 - 11.2025
  • Oversaw daily store operations, ensuring optimal inventory levels and visual merchandising standards.
  • Implemented staff training programs to enhance customer service skills and product knowledge.
  • Coordinated promotional events, increasing foot traffic and boosting overall sales performance.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Interacted well with customers to build connections and nurture relationships.
  • Highly involved in community outreach, including off-site events and social media platforms, to enhance brand recognition.
  • Essential in facilitating the store's relocation, both physically and logistically.

Sales Associate / Key Holder

Pier One Imports
11.2007 - 07.2009
  • Delivered exceptional customer service, enhancing shopping experience and fostering loyalty.
  • Assisted in visual merchandising, optimizing product presentation for increased sales appeal.
  • Collaborated with team members to achieve monthly sales targets through effective communication.
  • Trained new associates on company policies and sales techniques, promoting team effectiveness.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Certified Custom Framer /Lead Retail Sales Associate

Michaels Arts and Crafts
09.2003 - 07.2007
  • Crafted custom framing solutions tailored to individual client needs, and operated advanced framing machinery to ensure precise cuts and finishes.
  • Implemented inventory management systems for optimal material sourcing and usage.

Education

Bachelor of Arts - Sculpture

University of Hartford
West Hartford, CT
01-2007

Skills

  • Customer service and relations
  • Proficient with pallet jacks and scissor lifts
  • Shift scheduling
  • Problem-solving
  • Store operations
  • Training and mentoring
  • Friendly and positive
  • Inventory management
  • Store merchandising
  • POS systems
  • Supply ordering
  • Staff management
  • Sales expertise
  • Delegating work
  • Marketing and promotions
  • Special events
  • Culture development

Accomplishments

  • Over my 15+ years at Flax Art and Design I was promoted many times. Starting as a cashier, to department head, assistant manager, and store manager.
  • Supervised several teams of up to 20 staff members at a time.
  • Collaborated with team in the development of our social media presence.
  • Created large display and decorations for events and holidays, that boosted the company's notoriety and led to cultivating loyal customers.

Certification

  • NAMPTA certified

Interests

  • Working painter / artist, showing my work often and a active member of the art community in San Francisco
  • Member of a swimming group that swims in the bay weekly
  • Crafting and DIY Projects
  • Music Both seeing live music, and preforming with my ukulele at open mics

Timeline

Store Manager

FLAX Art & Design
08.2010 - 11.2025

Sales Associate / Key Holder

Pier One Imports
11.2007 - 07.2009

Certified Custom Framer /Lead Retail Sales Associate

Michaels Arts and Crafts
09.2003 - 07.2007

Bachelor of Arts - Sculpture

University of Hartford
Keith Stanley