Keith Preston
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Senior Medical Laboratory Technologist
Alberta Precision Labs
- Analyzed laboratory findings to check accuracy of results.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Trained and oriented new medical technologists to perform and interpret tests.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Mentored junior technologists, providing guidance on best practices and promoting professional growth within the team.
- Reduced turnaround times for critical test results by prioritizing tasks effectively and maintaining clear communication with medical staff.
- Participated in continuous education programs to stay current with industry advancements, ensuring that the laboratory utilized cutting-edge techniques and technologies.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Utilized expertise in microbiology, to help with diagnosis of medical issues.
Field Application Specialist
BioMerieux
04.2022 - Current
- Improved customer satisfaction by providing comprehensive technical support and troubleshooting for complex applications.
- Streamlined application installation processes for increased efficiency and reduced downtime in the field.
- Enhanced product adoption with tailored training sessions, increasing client confidence in product usage.
- Collaborated with sales teams to identify potential customers and generate new business opportunities.
- Resolved customer issues through effective communication and problem-solving skills, ensuring high levels of customer retention.
- Developed strong relationships with clients, becoming a trusted advisor on application-specific inquiries.
- Conducted regular follow-ups with clients post-implementation, ensuring continued success in achieving desired outcomes.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
Education
Diploma of Medical Laboratory Technology - Medical Laboratory Technology
St. Lawrence College
Kingston, ON06.1993
Skills
- Advanced Microscopy
- Computer Literacy
- Customer Service
- Problem Solving
- Time Management
- Resource Management
- Analytical Thinking
- Project Management
- Medical Terminology
- Attention to Detail
- Effective Communication
Languages
English
Full Professional
Timeline
Field Application Specialist
BioMerieux
04.2022 - Current
Senior Medical Laboratory Technologist
Alberta Precision Labs
Diploma of Medical Laboratory Technology - Medical Laboratory Technology
St. Lawrence College
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