Keith Pace

Providing a series of buildings on base with toilet paper, hand towels, soap. Cleaning toilets, urinals, stalls and sinks. Emptying trash in restrooms, replacing trash bags, and keeping friendly relations with people.

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
• Responded to customer inquiries regarding hours, seating, and menu details, enhancing their dining experience.
• Managed reservations and to-go orders by phone, providing accurate wait times and addressing customer questions to ensure satisfaction.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Created welcoming a welcoming atmosphere for guests through friendly greetings, professional appearance, and genuine enthusiasm.

• Monitored customers to promptly identify departing guests and clear tables for incoming patrons.
• Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
• Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
• Contributed to smooth restaurant operations by promptly resetting tables for new customers.
• Streamlined table turnover by swiftly clearing dirty dishes and resetting tables for new guests.
• Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
• Demonstrated strong teamwork by assisting servers with food delivery during peak times.

• Cultivated relationships with regular customers, enhancing their overall dining experience.
• Greeted new customers, shared daily specials, and took drink orders to ensure informed choices.
• Served food and beverages promptly with focused attention to customer needs.
• Anticipated guest needs throughout their visit, enhancing satisfaction and promoting return visits.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Bussed and reset tables to keep dining room and work areas clean.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Folded cloth napkins for the evening shift during quiet times.