Keith Landry
Summary
Reliable professional bringing 35+ years of experience performing diverse roles in locksmithing, security, maintenance, and repair duties. Strong knowledge of hand and power tool operation and safety measures in building, mechanical and electrical trades.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Owner/Service Technician
Highpoint Lock & Accessibility
03.2023 - Current
- Managed day-to-day business operations.
- Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.
- Installed doors, access control systems and hardware on both residential and commercial buildings.
- Communicated with customer about specific security needs, adapting plans to meet needs and budget constraints.
- Installed alarm systems, access control, and video surveillance (CCTV).
- Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Owner/General Contractor
Kittiwake Roofing Ltd
03.2020 - 03.2023
- Developed and delivered engaging sales presentations to convey product benefits.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Negotiated contracts with clients and developed relationships with key personnel.
- Maintained job sites to meet company and provincial safety regulations.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Carried out building updates such as painting surfaces, replacing fixtures, and drywalling where necessary.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Followed preventive maintenance schedule to support building systems functionality.
- Performed maintenance repairs on plumbing systems, including toilets, faucets, pipe replacement, leak detection, and drain system.
Owner/Service Technician
Advanced Lock & Security Ltd.
10.2001 - 08.2018
- Managed day-to-day business operations.
- Regularly worked as a sub-contractor with Chubb Security Group specializing in access control, CCTV systems, various hardware upgrades to meet operation requirements, as well as, building and fir safety codes.
- Consulted with customers to assess needs and propose optimal solutions.
- Communicated with customer about specific security needs, adapting plans to meet needs and budget constraints.
- Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
High School Diploma -
C.W. Jefferys Collegiate Institute
North York, ON06.1989
Skills
- Building Maintenance
- Power Tool Proficiency
- Electrical Repairs
- Door hardware installation
- Certified Registered Locksmith
- Problem-solving abilities
- Drywall Installation
- Hand Tool Expertise
- Repair Work
- Carpentry Techniques
- Plumbing Maintenance
- Perfect Driving Record
Certification
- Certified Registered Locksmith, Associated Locksmiths of America - October 2007
- Fall Arrest Certificate - July 2021
Timeline
Owner/Service Technician
Highpoint Lock & Accessibility
03.2023 - Current
Owner/General Contractor
Kittiwake Roofing Ltd
03.2020 - 03.2023
Owner/Service Technician
Advanced Lock & Security Ltd.
10.2001 - 08.2018
High School Diploma -
C.W. Jefferys Collegiate Institute
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