Keith Jones
Lake Forest,CA
Summary
Dynamic Sales Associate with the US Postal Service, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proven ability in cash handling and training new team members, fostering a collaborative environment that boosts team performance and drives sales success. Reliable and goal-oriented, committed to delivering outstanding results.
Pursuing full-time role that presents professional challenges and level
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
37
37
years of professional experience
Work History
Sales Associate (SSA Window Clerk)
US Postal Service.
03.1988 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Resolved customer inquiries through effective communication and product knowledge.
- Processed sales transactions accurately while ensuring compliance with company policies.
- Trained new team members on customer service protocols and sales techniques.
- Monitored inventory levels to ensure availability of popular products for customers.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Contributed to positive team culture, driving motivation and productivity among peers.
- Enhanced team performance, providing continuous training and support to new and existing representatives.
- Resolved customer complaints, ensuring customer satisfaction and loyalty.
- Trained new employees on customer service, money handling and organizing strategies.
- Trained new sales associates on operational procedures and best practices for customer interaction.
Education
No Degree - BASIC SKILLS
Irvine HS
Irvine, CA06-1980
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Cash handling accuracy
- Product sales
- Payment processing
- Sales training
- Stocking and receiving
Timeline
Sales Associate (SSA Window Clerk)
US Postal Service.
03.1988 - Current
No Degree - BASIC SKILLS
Irvine HS
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