Keith Hodgins
Edmonton,Canada
Summary
Dynamic Support Worker with extensive experience at George Spady Society, excelling in crisis intervention and safety management. Proven ability to enhance client care and reduce emergency calls through effective communication and teamwork. Skilled in documentation compliance and client advocacy, ensuring high-quality support in challenging environments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Support Worker
George Spady Society
Edmonton, Alberta
03.2025 - Current
- Provided emotional and practical support to vulnerable adults.
- Providing continuous safety care to reduce 911 emergency calls.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Maintained and organized documentation to track residents for healthcare and residency.
- Maintained organizational flow at Hope Mission meal lines
- Providing care for residents who are heavy users of 911 emergency services
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
Shelter Intake Worker
Hope Mission
Edmonton, Alberta
08.2013 - 01.2015
- Intervened when conflicts arose between clients or staff members at the shelter.
- Ensured that all documentation was accurate, complete, timely, and compliant with relevant laws and regulations.
- Conducted intake interviews to obtain detailed client information and completed necessary paperwork.
Education
Graphic Design & Multimedia -
Holland College
Prince Edward Island01.2007
Skills
- Typing Speed: 180 words per minute
- Sales experience
- Technical Support & Troubleshooting
- Maintenance Requests
- Safety planning
- Customer Care / De-escalation
- Crisis Response
- Crisis intervention
- Client assessment
- Safety management
- Emergency response
- Documentation compliance
- Program coordination
- Data analysis
- Team collaboration
- Client advocacy
- Incident reporting
- Effective communication
- Problem resolution
- Time management
- Attention to detail
- Conflict resolution
- Documentation
- Treatment plans
- First aid and CPR
- Documentation and reporting
- Critical thinking
Certification
- First Aid CPR + AED
- Suicide Prevention
- Medication Administration
References
Available upon request.
Timeline
Support Worker
George Spady Society
03.2025 - Current
Shelter Intake Worker
Hope Mission
08.2013 - 01.2015
Graphic Design & Multimedia -
Holland College
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