Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
80
Keith Griechen

Keith Griechen

West Kelowna,BC

Summary


Professional with proven track record in providing exceptional support and care within communities. Adept at building strong relationships, ensuring effective communication, and addressing diverse needs. Strong team collaborator focused on delivering impactful results and adapting to changing circumstances. Skilled in crisis intervention, active listening, and conflict resolution. Known for reliability and compassionate approach.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Community Support Worker

Thompson Community Services
01.2022 - Current
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.

Vice President

LuxuryHomes.com
10.2001 - Current
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Increased company growth through collaboration with sales and marketing departments.

Regional Sales Representative

Coca-Cola
05.1999 - 06.2001
  • Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
  • Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Set up appointments with potential and current customers to promote new products and services.

Food Manager

Westfair Foods
07.1995 - 05.1999
  • Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
  • Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
  • Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
  • Negotiated vendor contracts for better pricing options on ingredients while not compromising on quality or freshness of products used in our dishes.

Education

Bachelor of Arts - Psychology

UBC
Kelowna, BC

Skills

  • Client Support
  • Positive Interpersonal Skills
  • Teamwork and collaboration
  • Analytical Problem-Solving
  • Flexible and adaptable
  • Organization and time management
  • Technical Proficiency
  • Critical thinking
  • Effective Multitasking
  • Detail-Oriented Approach

Certification

  • First Aid Certification


Interests

  • Martial Arts
  • Golf

Timeline

Community Support Worker

Thompson Community Services
01.2022 - Current

Vice President

LuxuryHomes.com
10.2001 - Current

Regional Sales Representative

Coca-Cola
05.1999 - 06.2001

Food Manager

Westfair Foods
07.1995 - 05.1999

Bachelor of Arts - Psychology

UBC

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Keith Griechen