Keith Cromwell

Napa

Overview

years of professional experience

Applewood Communities

Amherst, MA

08.2023 - 10.2025

Ensure cleanliness and safety of both indoor and outdoor areas, including building interiors and grounds.
Develop and maintain positive relationships with residents and staff to uphold high standards of customer service.
Organized supplies and equipment to ensure efficient workflow and timely completion of tasks.
Assisted in training new staff on housekeeping procedures and safety protocols.

Athol Memorial Hospital

Athol, MA

09.2018 - 06.2019

Managed the cleaning and janitorial upkeep of the hospital’s ground floor, including the emergency room and laboratory.
Collaborated with team members and worked independently to exceed cleanliness standards and ensure a hygienic environment.

Pexco LLC

Athol, MA

09.2016 - 07.2017

Operated packaging machinery to ensure efficient product flow and adherence to quality standards.
Inspected finished products for defects, ensuring compliance with company specifications and safety regulations.
Trained new employees on proper packaging techniques and safety protocols, enhancing overall team performance.

Montachusett Regional Vocational Technical School

Fitchburg, MA

05.2012

Communication: Excellent interpersonal and verbal communication skills
Customer Service: Proven ability to provide high-quality support and build rapport with clients and colleagues
Software Proficiency: Experienced with Microsoft Office Suite and Google Workspace