Keith Cromwell
Napa
Overview
9
9
years of professional experience
Work History
Housekeeping Associate
Applewood Communities
Amherst, MA
08.2023 - 10.2025
- Ensure cleanliness and safety of both indoor and outdoor areas, including building interiors and grounds.
- Develop and maintain positive relationships with residents and staff to uphold high standards of customer service.
- Organized supplies and equipment to ensure efficient workflow and timely completion of tasks.
- Assisted in training new staff on housekeeping procedures and safety protocols.
Environmental Services Technician
Athol Memorial Hospital
Athol, MA
09.2018 - 06.2019
- Managed the cleaning and janitorial upkeep of the hospital’s ground floor, including the emergency room and laboratory.
- Collaborated with team members and worked independently to exceed cleanliness standards and ensure a hygienic environment.
Plastics Packager
Pexco LLC
Athol, MA
09.2016 - 07.2017
- Operated packaging machinery to ensure efficient product flow and adherence to quality standards.
- Inspected finished products for defects, ensuring compliance with company specifications and safety regulations.
- Trained new employees on proper packaging techniques and safety protocols, enhancing overall team performance.
Education
Diploma -
Montachusett Regional Vocational Technical School
Fitchburg, MA05.2012
Skills
- Communication: Excellent interpersonal and verbal communication skills
- Customer Service: Proven ability to provide high-quality support and build rapport with clients and colleagues
- Software Proficiency: Experienced with Microsoft Office Suite and Google Workspace
- Technical Skills: Proficient in CAD and drafting
- Problem Solving: Strong analytical skills with a track record of resolving issues effectively
- Cleaning techniques
Timeline
Housekeeping Associate
Applewood Communities
08.2023 - 10.2025
Environmental Services Technician
Athol Memorial Hospital
09.2018 - 06.2019
Plastics Packager
Pexco LLC
09.2016 - 07.2017
Diploma -
Montachusett Regional Vocational Technical School