Keith Cabaluna
Pincher Creek,Canada
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Kcorp Restaurants Inc. A&W
2020.12 - Current
- Train and overseas cooks to keep inventory control
- Instruct workers about food handling procedures and reports to restaurant management
- Display attributes in leadership, organization and communication.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Food Service Supervisor
RM Nelson Enterprises Inc. o/a Tim Hortons
2018 - 2020
- Make sure that all Standard operating procedures are being followed by the staff
- Delegating Specific task to the team member accordingly
- Training of newly hired staff and providing follow up feedbacks if necessary
- Promoting a safe and healthy environment to everybody in the store
- Make sure that food safety is always practice
- Delivery of fast, accurate and friendly service
- Monitoring and recording of products and waste
- Complete all required shift documentation.
Restaurant Manager
Country’s Choice Foods Corporation (Jollibee)
2016.11 - 2018.06
- Ensure compliance to operation standards during shift
- Ensure achievement of shift sales target
- Ensure that optimum level of inventory is maintained
- Implement Crew Training and Development
- Implement effective performance management system for crew
- Implementation of safety and security program
- Ensure implementation of scheduled preventive maintenance
- Ensure compliance to government requirements
- Ensure timeliness and accuracy of submission of reports.
Shift Supervisor
Wenphil Corporation (Wendy’s)
2014.08 - 2015.03
- Training Team Members
- Maintain and enforce standard operating procedure of the company
- Ensure that all the company's policies with regards to proper food handling and preparation are being enforced throughout the restaurant.
Executive Operations
Teleperformance Philippines
2014.05 - 2014.07
- Help customers at hotels, car rental facilities, airlines, travel agencies, and resorts
- Inform customers about services and products offered, local attractions, driving directions
- Provide any other type of information the customer wants to know about their trip.
Counter Crew
Transatlantic Industries (Greenwich)
2009.11 - 2010.11
- Process Payments
- Service crew members process cash, check, and credit card payments using cash registers and digital systems
- Interact with Customers
- Use Selling Techniques
- Clean
- Maintain Stock
- Greet Customers
- Fill Food Orders
- Serve Food.
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Employee Scheduling
Educational Background - College
Bachelor of Science in Business Administration, Philippine Christian University, Manila, Philippines, 2010-2014
Personal Information
- Place of Birth: Makati MM, Philippines
- Date of Birth: 01/09/92
- Nationality: Filipino
References
- Leilani Esplanada, Supervisor, A&W (403) 593-1584
- Ruby Emshey, UPC Associate, Walmart Canada, (403) 339-1761
Timeline
Assistant Manager
Kcorp Restaurants Inc. A&W
2020.12 - Current
Restaurant Manager
Country’s Choice Foods Corporation (Jollibee)
2016.11 - 2018.06
Shift Supervisor
Wenphil Corporation (Wendy’s)
2014.08 - 2015.03
Executive Operations
Teleperformance Philippines
2014.05 - 2014.07
Counter Crew
Transatlantic Industries (Greenwich)
2009.11 - 2010.11
Food Service Supervisor
RM Nelson Enterprises Inc. o/a Tim Hortons
2018 - 2020