Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
7
7
years of professional experience
Work History
Service Technician
Cadillac
Winnipeg
10.2024 - Current
Diagnosed vehicle issues using advanced diagnostic equipment and tools.
Performed routine maintenance and repairs on Cadillac vehicles efficiently.
Collaborated with team members to enhance service delivery processes.
Maintained a clean and organized workspace to support safety standards.
Replaced worn parts and components to ensure vehicle reliability and performance.
Followed manufacturer guidelines for all repair and maintenance tasks diligently.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Service Advisor
Canadian tire
Winnipeg
02.2024 - 10.2024
Assisted customers with product inquiries and service recommendations.
Coordinated service appointments and managed customer schedules effectively.
Explained service procedures and answered customer questions clearly.
Collaborated with technicians to ensure timely and accurate service delivery.
Managed customer feedback and resolved issues to enhance satisfaction.
Promptly responded to customer inquiries via phone, email or in person.
Assistant Manager
Great Canadian oil change
Winnipeg
03.2019 - 04.2023
Supervised daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff on best practices for vehicle maintenance and customer interaction.
Managed inventory levels and ordered supplies to maintain operational efficiency.
Implemented safety protocols to promote a safe working environment for all employees.
Coordinated team schedules to optimize workforce productivity during peak hours.
Monitored equipment performance and scheduled necessary maintenance to reduce downtime.
Supervised daily operations including scheduling shifts, assigning duties.