Keith Bickley
Creemore,ON
Summary
Goal-oriented Manufacturing Manager with 20 years of experience leading productive teams and increasing profitability through streamlining processes and identifying areas of improvement. Resourceful and adaptable collaborator with knowledge of enhancing operations and maintaining high standards of safety practices. Proven leader with dedication to organization and effective management.
Overview
14
14
years of professional experience
Work History
Production Manager
Cronos Group
Stayner, ON
07.2022 - Current
- Responsible for providing leadership; instilling sense of urgency; and driving problems towards resolution by directing, and monitoring production Team Leaders and production personnel
- Ensuring that IPC quality checks, first-off, SWI, WI, and LPA procedures are being followed on each shift.
- Support of all Program-related activities, NCR processes, CAPA (8D), and all other Quality Management System requirements as needed
- Setting and achieving specific goals around Lean Manufacturing principles
- Ensuring that conflict and productivity issues are managed directly, constructively, and professionally in all circumstances.
- Lead and manage production Team Members including resource planning; training; and performance management.
- Create environment that encourages active process improvement discussion in context of business goals.
- Production KPI related report out, creating, managing, and reporting corrective action plan vs actual results.
- Identify opportunities, scope projects, and forecast resources to achieve productivity, quality, and service improvement targets for business.
- Ensure enforcement of Customer Specific Requirements and maintaining compliance with laws and regulations related to medical cannabis.
- Perform regular workplace inspections. Perform accident investigation. Correct unsafe acts or conditions. Train new/transferred/temporary employees on safe method of conducting their job. Correct or commend Health & Safety performance.
Account Director
Dexterra
Borden, ON
12.2019 - 02.2022
- Developed strategic plans to achieve short- and long-term revenue objectives.
- Forecasted clients' needs effectively and offered innovative solutions for mission-critical objectives.
- Obtained client buy-in for new proposals using polished and professional presentations.
- Championed clients' needs to internal teams, advocating for specific requirements and objectives to achieve performance targets and improve satisfaction with company service by 30%
- Coordinated with department heads to develop agency revenue streams and long-term strategies.
- Motivated team members to stabilize performance, meet and exceed sales targets by 22%.
- Maintained deep understanding of company services in order to offer most knowledgeable customer support.
- Oversaw team of 9 professionals and sub-contractors handling maintenance trades, including HVAC, Electrical, Overhead Doors, Fire Prevention Services and Elevators
Quality Manager
Dexterra
Borden, ON
07.2019 - 12.2019
- Implemented new quality assurance and customer service standards.
- Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards, client and project expectations
- Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
- Estimated financial requirements of new projects.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans to resolve 10 open initiatives
Corporate Quality Manager
Ainsworth Inc.
Toronto, ON
03.2015 - 07.2019
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Collaborated with contract representatives and oversaw quality control implementations and reporting.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Adhered to all legal, safety and health standards.
- Led 40 quality-assurance projects and enhanced productivity, realizing 17% increase in profits
- Managed projects from procurement to commission as related to HVAC, Electrical and BSA services.
Company Security Officer
Ainsworth Inc.
Toronto, ON
06.2017 - 07.2019
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Kept team compliant with security protocols and appearance standards.
- Led identification, development, implementation and maintenance of security requirements for entire organization.
- Successfully established federal clearance of 200+ employees at Reliability and Secret II levels per PSPC requirements
- Liaised with corporate headquarters on compliance with manpower, travel, replacements and operational requirements.
- Coordinated operations of team comprised of 5 mid-level managers and 10 staff members committed to delivery of top-quality products and services.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Quality Improvement Manager
Vintex Inc.
Mount Forest, ON
04.2010 - 03.2015
- Orchestrated and led team in executing gauge repeatability and reproducibility studies cataloging all major knitting, vinyl extrusion and inspection devices on floor.
- Liaised with operations to organize and perform monthly and semi-annual quality standard training for new and existing staff.
- Effectively managed team consisting of 2 Quality Engineers, 4 Lab Technicians and 22 Production Inspectors
- Developed and deployed production control plans and created work instructions and procedures.
- Adhered to all legal, safety and health standards.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Led 22 quality-assurance projects and enhanced productivity, realizing 24% increase in profits
Education
Accreditation - Account Management
Kennesaw State University
Kennesaw, Georgia01.2021
College Diploma - Quality Assurance - Manufacturing And Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2014
Some College (No Degree) - Mechanical Engineering - Design & Analysis
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
- Interdepartmental Collaboration
- Customer Complaint Resolution
- Judgment and Decision-Making
- Client Base Retention
- Management of Financial Resources
- Customer Portfolio Management
- Customer Needs Assessments
- Time Management
- Complex Problem-Solving
- Profitability Assessments
- Team Recruiting and Onboarding
Affiliations
ASQ - American Society of Quality Engineers
ASME - American Society of Mechanical Engineers
Timeline
Production Manager
Cronos Group
07.2022 - Current
Account Director
Dexterra
12.2019 - 02.2022
Quality Manager
Dexterra
07.2019 - 12.2019
Company Security Officer
Ainsworth Inc.
06.2017 - 07.2019
Corporate Quality Manager
Ainsworth Inc.
03.2015 - 07.2019
Quality Improvement Manager
Vintex Inc.
04.2010 - 03.2015
Accreditation - Account Management
Kennesaw State University
College Diploma - Quality Assurance - Manufacturing And Management
Conestoga College Institute of Technology And Advanced Learning
Some College (No Degree) - Mechanical Engineering - Design & Analysis
Conestoga College Institute of Technology And Advanced Learning
Similar Profiles
KARANVIR SINGH GHUMANKARANVIR SINGH GHUMAN
Production Team Lead at Cronos groupProduction Team Lead at Cronos group
KARAN RANAKARAN RANA
Gummy Manufacturing & Packaging Associate at CRONOS GroupGummy Manufacturing & Packaging Associate at CRONOS Group
Goutham GhoshGoutham Ghosh
Team Leader at CRONOS GroupTeam Leader at CRONOS Group