Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising employees.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Stressless Eco Friendly Tours
05.2015 - Current
Increased safety standards by implementing rigorous training programs for crew members.
Achieved exceptional customer satisfaction ratings through meticulous attention to passenger needs and accommodations.
Streamlined operational efficiency by regularly evaluating and optimizing crew performance, communication, and collaboration.
Reduced fuel consumption and costs by constantly monitoring vessel systems, identifying areas of improvement, and implementing strategic adjustments.
Maintained strict compliance with all maritime regulations, ensuring the vessel passed all inspections without incident.
Enhanced overall performance by fostering a proactive culture focused on continuous learning and professional development among the crew.
Maximized voyage profitability through careful route planning, efficient resource allocation, and effective time management.
Ensured vessel maintenance was up-to-date and thorough, minimizing downtime due to unforeseen repairs or malfunctions.
Developed strong relationships with port authorities worldwide, facilitating smooth docking procedures and timely departure schedules.
Managed emergency situations effectively by remaining calm under pressure, quickly assessing risks, and executing decisive action plans.
Promoted teamwork amongst crew members by fostering open communication channels and encouraging collaborative problem-solving strategies.
Consistently met or exceeded company budgetary goals through careful financial planning, cost control initiatives, and revenue generation strategies aboard the vessel.
Improved on-time arrival rates by consistently monitoring weather patterns, ocean currents data analysis results, and optimizing voyage plans accordingly.
Captain on vessels up to 45 feet and 40 tons, managed vessel inventory effectively to ensure necessary supplies were always available while minimizing storage costs and waste.
Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
Carpenters Assistant
Shawnigan Hills Construction
07.2023 - 11.2023
Cut materials according to specifications in preparation for installation.
Worked with master carpenters to install decks for both residential and commercial customers.
Assisted with movement of materials and equipment to job sites.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
Completed installations of building structures, trim, flooring, and cabinetry.
Prepared materials accurately using hand and power tools to make precise cuts.
Built flooring, window frames and countertops according to custom carpentry project specifications.
Followed established job site safety regulations and maintained safe and clean work area.
Assisted carpenters in constructing new homes, installing frames and assembling roofing structures.
Set up and broke down scaffolding, shoring, and other support systems to meet project requirements.
Education
No Degree - Tour Guide Program
Belize Tourism Board
Caye Caulker, Belize
10.2014
No Degree - Captain License
Belize Port Authority
Belize City
06.2004
High School Diploma -
Belize Rural High School
Burrell Boom, Belize
06.2000
Skills
Operations Management
Personnel Management
Operations Oversight
Staffing
Relationship Management
Financial Planning
Team Leadership
Training Management
Route logs
Route Planning
Languages
English
Professional Working
Spanish
Elementary
Timeline
Carpenters Assistant
Shawnigan Hills Construction
07.2023 - 11.2023
Owner/Operator
Stressless Eco Friendly Tours
05.2015 - Current
No Degree - Tour Guide Program
Belize Tourism Board
No Degree - Captain License
Belize Port Authority
High School Diploma -
Belize Rural High School
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