Keita Suzuki
33 Cudham Drive,Toronto
Summary
Friendly cafe worker with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
4
4
years of professional experience
Work History
Cafe Worker
Seika Suzuki
01.2019 - 02.2021
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Trained new cafe workers in sales, customer service and safety.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Restaurant Servers
Zhao Chun Hua
09.2016 - 12.2018
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High School Diploma -
Yanji No.2 Senior High School
Jilin Province, China07.2019
Skills
- Issue Resolution
- Kitchen Support
- Flexible Schedule
- Menu Memorization
- Cooking
- Customer Service
- Quality Assurance
- Punctual and Reliable
Languages
English
Professional Working
Chinese (Cantonese)
Professional Working
Korean
Native or Bilingual
Japanese
Native or Bilingual
Timeline
Cafe Worker
Seika Suzuki
01.2019 - 02.2021
Restaurant Servers
Zhao Chun Hua
09.2016 - 12.2018
High School Diploma -
Yanji No.2 Senior High School
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