Keishon Daziel

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Calling self-isolators on the island to make sure that they were feeling okay and making sure that they were isolating.

• Making sure that the isolators were getting their Covid-19 test.

• Calling customers to do either political or Covid-19 related surveys