Summary
Overview
Work History
Skills
English
Timeline
Generic

Keisha Hubert

Port Alberni,BC

Summary

I work hard, and am focused on customer satisfaction. I excel in motivating teamwork environment for sale goals. Skilled in conflict resolution, and very adaptive to specific needs of the workspace.

Overview

5
5
years of professional experience

Work History

Server/bartender

Blue Marlin Inn
10.2018 - 08.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Supervisor

Nordia
Nanaimo
10.2014 - 07.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.

Sales Associate

OSL Retail Services
09.2017 - 11.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided customer is upgrades, new accounts, and sale outrights.
  • Assisted in help with app and device function.
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Sales Associate

Skynet Worldwide Express
04.2017 - 09.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided customer is upgrades, new accounts, and sales outright.
  • Assisted in help with app and device function.

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Attention to Detail
  • Professionalism
  • Reliability
  • Self Motivation
  • Adaptability
  • Conflict Resolution

English

English
Professional Working

Timeline

Server/bartender

Blue Marlin Inn
10.2018 - 08.2019

Sales Associate

OSL Retail Services
09.2017 - 11.2018

Sales Associate

Skynet Worldwide Express
04.2017 - 09.2017

Supervisor

Nordia
10.2014 - 07.2016

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Keisha Hubert