Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Keisha Franklin

Oshawa,Ontario

Summary

Highly-motivated esthetician adept at delivering top-tier spa services in a luxury hospitality environment. Skilled in pedicures, manicures, and luxurious spa treatments, with a commitment to exceptional customer service. Strong communicator with a friendly demeanor and a proven ability to work effectively in a team. Thrives in fast-paced settings, with a passion for continuous learning and problem-solving. Eager to contribute to Naturally Pacific Resort's premier guest experience while embodying company values of PASSION, COMMUNITY, INCLUSION, and INNOVATION.

Overview

12
12
years of professional experience

Work History

Esthetics Student

Censations Esthetics Student Clinic
Morningside Avenue, ON
01.2023 - Current
  • Performed Censations Signature Facial extractions, while addressing different skin conditions- acne, dehydration, and sensitivity
  • Interact with Milano booking software for scheduling appointments, updating client information, and receiving payment
  • Sanitized workstation and stocked assigned workspace to facilitate spa cleaning
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails
  • Performed body treatments while incorporating the Lumicell machine.
  • Utilized excellent communication and listening skills to understand clients' needs and preferences, providing personalized skincare consultations and recommendations.
  • Acted as a key team player by collaborating with fellow estheticians and spa staff to ensure a seamless and enjoyable experience for clients.
  • Exhibited strong problem-solving skills and critical thinking abilities to address client concerns and adapt treatments as needed to achieve optimal results.
  • Demonstrated a commitment to continuous learning by staying updated on the latest skincare trends, techniques, and product knowledge through industry seminars, workshops, and online courses.
  • Maintained enthusiasm and provided excellent customer service to create a welcoming and relaxing environment for clients, resulting in consistently positive feedback and satisfaction.
  • Collaborated with team members to maximize productivity and efficiency.

Accountant

Franklin Consulting
Oistins, Barbados
06.2012 - 12.2023
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations
  • Reconciled accounts and reviewed expense data, net worth, and assets
  • Prepared and filed tax forms to meet needs of customers
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping
  • Handled day-to-day accounting processes to drive financial accuracy

Education

Diploma - Esthetics

Centennial College
06-2024

Certificate - Grant Writing Proposal

TVET
09.2021

Bachelor of Science - Accounting

University of The West Indies
04.2004

Skills

  • Customer consultation
  • Nail treatments
  • Facials
  • Manicures and pedicures
  • Professional demeanor
  • Milano Software
  • Professional demeanor
  • Quickbooks
  • ACCPAC
  • Milano Software

Affiliations

  • Writing
  • Volunteering
  • Learning German

References

References available upon request.

Timeline

Esthetics Student

Censations Esthetics Student Clinic
01.2023 - Current

Accountant

Franklin Consulting
06.2012 - 12.2023

Diploma - Esthetics

Centennial College

Certificate - Grant Writing Proposal

TVET

Bachelor of Science - Accounting

University of The West Indies

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Keisha Franklin