Summary
Overview
Work History
Education
Skills
AVAILABILITY
Languages
Timeline
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Keisha Ashman

Vista

Summary

Professional with experience in guest services, prepared for customer-facing role. Strong focus on team collaboration and achieving results. Skilled in communication, problem-solving, and maintaining positive atmosphere. Reliable and adaptable to changing needs.

Overview

5
5
years of professional experience

Work History

Team Member

The Cheesesteak Grill
09.2025 - Current
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain inventory accuracy and product quality standards.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.

Team Member

Everbowl
11.2024 - 05.2025
  • 442.237.4694
  • Supported daily store operations by preparing and serving menu items efficiently.
  • Implemented process improvements, enhancing workflow and reducing wait times for customers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

Team Member

Willie's Pizza & Wings
06.2020 - 01.2024
  • 209.667.9455
  • Assisted in training new staff on operational procedures and best practices.
  • Maintained cleanliness and organization of work areas to uphold health standards and enhance customer experience.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Increased sales through effective product placements and persuasive communication skills.

Education

Bachelor of Science - Sociology

California State University
San Marcos, CA
05.2026

Skills

  • Communication
  • Problem-solving
  • Time management
  • Customer service
  • Leadership
  • Work prioritization
  • Calm and professional under pressure
  • High-energy attitude
  • Positive attitude
  • Teamwork and collaboration
  • Leadership qualities
  • Workplace safety
  • Money handling

AVAILABILITY

  • Monday & Wednesday Mornings & afternoons (8am-4pm)
  • Tuesday, Thursday Friday after 9am
  • Saturday & Sunday open availability

Languages

Spanish
Native or Bilingual

Timeline

Team Member

The Cheesesteak Grill
09.2025 - Current

Team Member

Everbowl
11.2024 - 05.2025

Team Member

Willie's Pizza & Wings
06.2020 - 01.2024

Bachelor of Science - Sociology

California State University
Keisha Ashman