Keirstin Saucier
Calgary,AB
Summary
Experienced and motivated professional with over a decade of expertise, seeking a full-time position in a dynamic and fast-paced work environment. Residing in the vibrant Bow Valley for nearly five years has cultivated a deep appreciation for its unique charm and natural beauty. A passion for food & beverage fuels my commitment to excel in any role. Demonstrating a proven track record of success and a strong work ethic, I am prepared to contribute my skills and enthusiasm to make a meaningful impact within your organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server and Supervisor
Kananaskis Country Golf Course
05.2020 - Current
- Ensured guests received top notch service by having a thorough knowledge of menu items, dealt with allergies and sensitivities, offered suggestions, based on knowledge and carried on conversations based on individual customer needs
- Great at upselling. Regularly achieved highest guest average.
- Trained new employees
- Used POS
- Supervised employees ensuring fantastic service and fast bill times
- Cut sections and determined when to cut servers based on flow of business
- Handled cash
- Key Holder.
Server/Bartender
Bazille
11.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Bartender
Truffles Burger Bar
09.2012 - 03.2020
- Executed daily menu presentation and shared distinguished knowledge of certified AAA beef, organic chicken, exotic meats such as kangaroo, bison, boar, lamb, alligator, locally farmed elk and other gourmet menu items
- Provided wine presentations and recommendations
- Regularly achieved highest per-night guest average
- Collaborated with the kitchen through POS
- Utilized a personal system to organize customers' orders and provide excellent service
- Acquired loyal customers and received great reviews and compliments on service
- Trained new employees.
Co-owner
Truelove Decorative Concrete
01.2015 - 05.2018
- Determined website content with online store
- Responsible for employee payroll and general accounting duties
- Performed manual labour and oversaw safety of job sites
- Worked under pressure and in various outdoor and indoor conditions.
Fine Dining Server
Steakhouse and Oyster Bar
09.2012 - 05.2013
- Ensured an enjoyable and elegant experience for customers while providing recommendations about steak, seafood, gourmet pastas and wine, spirits and beer
- Introduced nightly specials and chef's choice
- Served a high volume of customers and was entrusted with important clients and large groups.
Education
Bachelor's Degree in Nursing - Nursing
Laurentian University
Greater Sudbury, ON05.2014
Bachelor's Degree in Biology - Biology
University of Ottawa
Ottawa, ON05.2011
Secondary School -
Holy Trinity Catholic Secondary School
Cornwall, ON06.2010
Skills
- Bartending
- Hostess
- Restaurant Server
- Customer Service
- Training
- POS
- Fast learner
- Organizational Skills
- Sales
- Serving Experience
- Supervising Experience
- Kitchen Experience
Languages
English
Native or Bilingual
French
Professional Working
Certification
ProServe, 05/01/20, 05/01/25
Timeline
Server/Bartender
Bazille
11.2021 - 05.2022
Server and Supervisor
Kananaskis Country Golf Course
05.2020 - Current
Co-owner
Truelove Decorative Concrete
01.2015 - 05.2018
Server/Bartender
Truffles Burger Bar
09.2012 - 03.2020
Fine Dining Server
Steakhouse and Oyster Bar
09.2012 - 05.2013
Bachelor's Degree in Nursing - Nursing
Laurentian University
Bachelor's Degree in Biology - Biology
University of Ottawa
Secondary School -
Holy Trinity Catholic Secondary School