Keiran Mangan
Edmonton,AB
Summary
Kinesiology student with a passion for sport and exercise with a keen interest in musculoskeletal anatomy, human physiology as strength training. Capable Bartender and Floor Manager passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in client focused establishments.
Overview
7
7
years of professional experience
Work History
Senior Bartender and Floor Manager
Earls Kitchen + Bar
08.2017 - 05.2020
- Developed time management and multitasking skills through various tasks and challenges in the hospitality industry.
- Managed a team of 20 or more individuals executing dinner and lunch services with sales of up to $16 000
Senior Bartender and Floor Manager
Local Public Eatery
04.2021 - 09.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Worked during Covid-19 restrictions and ensured all safety requirements and bylaws were diligently attended to.
Patient Experience Representative
The Bridge Sports Therapy and Training
08.2023 - Current
- Enhanced patient satisfaction by providing friendly and efficient service during registration, appointment scheduling, and billing processes.
- Assisted Physiotherapists and Strength and Conditioning coaches by supervising patients through their rehabilitation exercise programs, providing cues and technical feedback, and ensuring safety.
Education
Master of Science - Physical Therapy
University of Alberta
Edmonton, AB2027
Bachelor of Science - Kinesiology
University of Alberta
Edmonton, AB05.2024
Skills
- Safe Work Practices
- Guest Satisfaction
- Operational Efficiency
- Clear and Effective Communication
- Organizational Abilities
- Customer Service
References
Jeff Der - General Manager - Earls Kitchen + Bar St. Albert. 780.473.9008
jeff.der@earls.ca
Earls St. Albert
300 - 10 McKenney Avenue, St. Albert, AB T8N 5S8
Clay Wiebe - General Manager - Browns Socialhouse St. Albert. 250.869.1869
Browns Socialhouse St. Albert
840 St Albert Trail, St. Albert, AB T8N 3P8
Jordan Biggs - Practice Director - The Bridge Sports Therapy and Training Millennium Place. 780.464.5915
jordan@thebridge.fit
The Bridge in Millennium Place
2000 Premier Way #214A, Sherwood Park, AB T8H 2G4
Additional Information
- Participated in an international exchange at Loughborough University, UK through University of Alberta study abroad program during the winter 2023 semester.
- Manage administrative tasks, coaching duties, and play on a competitive men's soccer team in the Edmonton District Soccer Association.
Timeline
Patient Experience Representative
The Bridge Sports Therapy and Training
08.2023 - Current
Senior Bartender and Floor Manager
Local Public Eatery
04.2021 - 09.2022
Senior Bartender and Floor Manager
Earls Kitchen + Bar
08.2017 - 05.2020
Master of Science - Physical Therapy
University of Alberta
Bachelor of Science - Kinesiology
University of Alberta
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