Keira Silavong
Riverside
Summary
Dedicated and customer-focused restaurant waitress with experience in fast-paced environments since 2022. I excel at managing high-pressure situations, multitasking, problem-solving, and promoting efficient teamwork to ensure memorable customer experiences. I am eager to leverage my strong communication, leadership skills, and positive attitude in a dental assistant role, serving as a stepping stone toward my long-term goal of becoming a dentist.
Overview
3
3
years of professional experience
Work History
Waitress
Taiyos Sushi & Poke
07.2022 - 10.2023
- Onboarded new employees, teaching them proper food handling guidelines, safety protocols, customer service etiquette, and restaurant protocols.
- Ensured exceptional customer service by greeting and assisting customers in a professional manner.
- Communicated and worked together with chefs and kitchen staff in order to deliver food at a timely manner.
- Worked together with my team members and provided leadership to deliver the best possible customer service.
Waitress
Enzo’s Pizza & Pasta
10.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Arlington High School
Riverside, CA01-2022
Biology
Norco College
Norco, CA06-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Sociable
- Strong work ethic
- Time management
- Active listening
- Organization
- Service prioritization
- Attention to detail
- Cleanliness
Timeline
Waitress
Enzo’s Pizza & Pasta
10.2023 - Current
Waitress
Taiyos Sushi & Poke
07.2022 - 10.2023
High School Diploma -
Arlington High School
Biology
Norco College
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