Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Personal Shopper
Real Canadian Superstore
Spruce Grove, Alberta
2025.04 - 2026.06
Trained new personal shoppers on procedures and customer service best practices.
Maintained a high level of customer service while ensuring customer satisfaction.
Satisfied customers with quick, accurate service under tight deadlines.
Completed pickup and shopping orders for customers within local area.
Managed customer feedback to refine service offerings and address concerns promptly.
Greeted customers and answered product or service questions.
Followed proper procedures when accepting returns or exchanging items for customers.
Processed customer transactions efficiently and accurately at a busy retail environment.
Managed cash register operations, ensuring proper cash handling and balancing.