Keira Poceros
Salinas
Summary
Goal-oriented professional with a strong work ethic and proven decision-making abilities. Demonstrated commitment to achieving objectives and delivering results. Skilled in prioritizing tasks and managing time effectively to meet deadlines.
Overview
1
1
year of professional experience
Work History
Sales Associate/Stock Room Associate
Journeys
Salinas
11.2024 - 12.2025
- Assisted customers in selecting footwear and accessories.
- Maintained an organized and visually appealing sales floor.
- Processed transactions accurately using point-of-sale systems.
- Responded to customer inquiries with product knowledge and enthusiasm.
- Conducted inventory checks to ensure stock availability.
- Collaborated with team members to achieve sales goals.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Described merchandise and explained use, operation and care.
- Resolved customer complaints regarding product availability or quality promptly by providing satisfactory solutions.
Education
High School Diploma -
Rancho San Juan High School
Salinas, CA05-2024
Skills
- Point-of-sale systems
- Customer relationship management
- Inventory management
- Sales techniques
- Merchandise presentation
- Team collaboration
- Conflict resolution
- Telephone etiquette
- Relationship building
- Attention to detail
- Meeting deadlines
- Written and oral communication skills
- Excellent communication skills
- Goal oriented
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate/Stock Room Associate
Journeys
11.2024 - 12.2025
High School Diploma -
Rancho San Juan High School