Keira Janke
Chilliwack
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
House Keeper
Christina Gonzalez
02.2025 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Host
Chilliwack Golf Club
03.2019 - Current
- Welcoming and seating guests, food expedition, stocking product, cleaning and in addition, product knowledge of all menu items and offering recommendations to upsell appetizers, desserts, or drinks
- Cash handling, product promotion, stocking (FIFO), inventory, food handling
- Set up for events according to BEOs, worked events for up to 250 people, responsible for closing procedures
Server
Johns Midtown Cafe
01.2025 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Barista/Cashier
Booster Juice
10.2022 - 05.2023
- As an Employee of Booster Juice I greeted customers in a timely fashion and assisted in menu selection
- Prepared smoothies, sandwiches, and other food items
- Earned management trust by serving as key holder, responsibly opening and closing store
- Communicated with vendors regarding back order availability, future inventory and special orders
- Politely assisted customers in person and via telephone
- Performed closing duties such as totaling the till, mopping, sanitizing, preparing for opening, and locking up
Social Media Monitoring
02.2022 - 08.2022
- Posting events and specials on the company social media platform
- Promoting new products, advertising for the company
Umpiring
CMFA
01.2018 - 12.2019
- Attended training sessions, followed CMFA guidelines, worked cooperatively with others, high pressure situations
Education
High school diploma or GED -
Sardis Secondary
Chilliwack, BC06.2024
EMR Certification - Medicine
Justice Institute of British Columbia
Chilliwack, BC01.2024
Skills
- Problem solving
- Point of sale
- Attention to detail
- Advertising
- Customer service
- Key holder
- Working in fast paced environment
- Product Promotions
- Able to work unsupervised
- Responsible for training other staff
- Food Handling
- Upselling
- Food Safety
- Cash Handling
- Barista Experience
- Food Preparation
- Busser
- Host/Hostess
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Food Safe
- Serving it right
- EMT Certification
- First Aid Certification
Softball
Won Gold in Provincial championships of U18 woman’s fast pitch, 2024
Timeline
House Keeper
Christina Gonzalez
02.2025 - Current
Server
Johns Midtown Cafe
01.2025 - 03.2025
Barista/Cashier
Booster Juice
10.2022 - 05.2023
Social Media Monitoring
02.2022 - 08.2022
Host
Chilliwack Golf Club
03.2019 - Current
Umpiring
CMFA
01.2018 - 12.2019
High school diploma or GED -
Sardis Secondary
EMR Certification - Medicine
Justice Institute of British Columbia
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