Keir McGeorge
Toronto,ON
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Big Al's
01.2013 - 03.2015
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Aquarium Technician
Reef In The City
08.2016 - 01.2021
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Fish Room Manager
Big Al's
01.2021 - 06.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
GED -
Etobicoke School of The Arts
05.2012
Skills
- Workforce Management
- Staff Development
- Time Management
- Complex Problem-Solving
- Quality Assurance
- Customer Service
- Problem Resolution
- Hiring and Training
- Product Management
- Sales Techniques
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Fish Room Manager
Big Al's
01.2021 - 06.2023
Aquarium Technician
Reef In The City
08.2016 - 01.2021
Assistant Manager
Big Al's
01.2013 - 03.2015
GED -
Etobicoke School of The Arts
Similar Profiles
Joanna ChanJoanna Chan
Lead Bartender at Big Al'sLead Bartender at Big Al's
Miguel DelgadilloMiguel Delgadillo
Manager at Big Al'sManager at Big Al's
Jack L. SchisslerJack L. Schissler
Bartender at Big Al'sBartender at Big Al's