Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keiona Mack

Los Angeles

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Carriage Crest Homecare
02.2021 - 07.2022
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Cafeteria Worker

Compton Unified School District
03.2018 - 12.2019
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.

Retail Sales Associate

Fashion Q
01.2016 - 10.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Home Care Aide

Legacy Homecare LA
06.2023 - Current
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Education

High School Diploma -

New Design Chacter School
Los Angeles, CA
06.2017

Skills

  • Dishwashing
  • Sanitation Practices
  • Cooking
  • Problem-Solving
  • First aid and safety
  • Behavior redirection
  • Medication Administration
  • Client Support
  • Client documentation
  • Customer Service
  • Teamwork and Collaboration

Certification

  • HCA - Home Care Aide
  • HHA - Home Health Aide
  • CNA
  • First Aide / Adults & infant
  • BLS
  • CPR
  • CPI
  • DSP 1 & 2
  • Food Safety


Languages

English

Timeline

Home Care Aide

Legacy Homecare LA
06.2023 - Current

Direct Support Professional

Carriage Crest Homecare
02.2021 - 07.2022

Cafeteria Worker

Compton Unified School District
03.2018 - 12.2019

Retail Sales Associate

Fashion Q
01.2016 - 10.2017

High School Diploma -

New Design Chacter School

Similar Profiles

CREATE PROFILE
Keiona Mack