Experienced professional with strong focus on team collaboration and achieving results. Prepared to provide comprehensive care management, ensuring optimal patient outcomes. Demonstrates adaptability to changing needs and offers reliable support. Skilled in patient advocacy, care coordination, and resource management, with compassionate approach that fosters trust and respect.
Overview
4
4
years of professional experience
Work History
Care Manager
Howard Center for Human Services
05.2025 - Current
Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Coordinated with healthcare professionals to ensure integrated support, improving patient outcomes.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Legal Services Coordinator
Voices Against Violence/Laurie's House
04.2022 - 08.2024
Promoted a trauma-informed approach within the organization by integrating evidence-based practices into daily operations, ultimately enhancing overall outcomes for clients.
Trained new advocates on best practices for supporting domestic violence survivors effectively and compassionately.
Integrate and provide training to law enforcement and judicial system on the Lethality Assessment Protocol (LAP) created by Maryland Network Against Domestic Violence (MNADV).
Managed program budgets and grant reporting requirements, ensuring continued funding for vital services.
Managed group advocacy services for patients and community members to increase knowledge about domestic violence through use of supportive psycho-education in group-based modality.
Paralegal Assistant
Anderson Lamb & Assosiates
07.2021 - 03.2022
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
Contacted clients to schedule appointments and discuss progress of cases.
Conferred with clients and other involved parties to gather and track case information.
Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Education
Harvard University
Cambridge, MA, USA
Bachelor of Arts - Political Science And Community & Justice Studies
Allegheny College
Meadville, PA, USA
05-2021
Skills
Clinical documentation
Case management
Legal advocacy
Multidisciplinary team collaboration
Clinical quality program standards
Research and data collection
Timeline
Care Manager
Howard Center for Human Services
05.2025 - Current
Legal Services Coordinator
Voices Against Violence/Laurie's House
04.2022 - 08.2024
Paralegal Assistant
Anderson Lamb & Assosiates
07.2021 - 03.2022
Harvard University
Bachelor of Arts - Political Science And Community & Justice Studies