Keily Phongpradith
Empress
Summary
Dynamic small business owner with a proven track record in business development and financial management. Successfully expanded client base through strategic marketing initiatives, enhancing brand identity and customer loyalty. Known for exceptional vendor relations and planning skills, consistently delivering quality services and achieving growth in competitive markets.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Self Employed
03.2023 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
Pet Sitter
Self Employed
05.2022 - 03.2023
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Dishwasher
Moxies Bar & Grill
02.2020 - 02.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Baby Sitter
Self Employed
03.2017 - 11.2018
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
Education
Centennial High School
Calgary, AB06.2017
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Business management and development
- Business development
- Financial management
- Financial planning
- New business launch
Languages
English
Native or Bilingual
Timeline
Small Business Owner
Self Employed
03.2023 - Current
Pet Sitter
Self Employed
05.2022 - 03.2023
Dishwasher
Moxies Bar & Grill
02.2020 - 02.2020
Baby Sitter
Self Employed
03.2017 - 11.2018
Centennial High School
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