Keillor Geddes
Penticton,BC
Summary
Proficient Network Support Technician offering more than three years of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations and VPNs.
Overview
8
8
years of professional experience
Work History
Network Support Technician
Northern Computer
04.2022 - Current
- Troubleshot hardware and software to determine and rectify network problems.
- Streamlined troubleshooting processes through the creation of detailed documentation on common issues and resolutions.
- Supported users both local and by phone with problem resolution and education.
- Summarized incident resolution for future reference.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Delivered consistently high-quality service to clients by prioritizing tasks effectively and maintaining a strong commitment to meeting deadlines.
Apprentice Carpenter
Built To a Tee
10.2019 - 02.2020
- Calculate angles and courses and determine vertical and horizontal alignment of courses
- Study specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required
Apprentice Carpenter
Unitech Construction Management
04.2018 - 10.2019
Mover
Gentleman's Movers
11.2016 - 03.2017
- Load and unload trucks, vans, or automobiles
- Maintain equipment storage areas to ensure that inventory is protected
- Attach slings, hooks, or other devices to lift cargo and guide loads
Education
Network Administrator Specialist -
Centre for Arts and Technology
Kelowna, BC10.2021
Network Security Specialist - Computer Networking
Centre For Arts And Technology
Kelowna, BC02-2021
Carpentry Level 1 -
Okanagan College
Penticton, BC04.2020
Skills
- Data Backup Management
- Linux System Management
- Windows Proficiency
- Mac Proficiency
- Microsoft Exchange Management
- Microsoft 365 Administration
- Microsoft Active Directory
- Network configuration
- Windows Server Administration
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Network Support Technician
Northern Computer
04.2022 - Current
Apprentice Carpenter
Built To a Tee
10.2019 - 02.2020
Apprentice Carpenter
Unitech Construction Management
04.2018 - 10.2019
Mover
Gentleman's Movers
11.2016 - 03.2017
Network Administrator Specialist -
Centre for Arts and Technology
Carpentry Level 1 -
Okanagan College
Network Security Specialist - Computer Networking
Centre For Arts And Technology
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