Keila Chavez
Livermore
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Host
Lazy Dog Restaurant & Bar
01.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Barista
Starbucks
09.2022 - 02.2025
- Experienced and customer-focused Starbucks barista, responsible for creating high-quality beverages, maintaining a positive customer service attitude, operating point-of-sale systems, and maintaining a clean and organized workspace
- Demonstrated ability to work effectively and efficiently in a fast-paced environment, prioritize customer needs, and follow company standards for beverage preparation and service
Cashier/Customer Service
Home Depot
05.2021 - 10.2021
- Dedicated and customer-oriented cashier at Home Depot, providing exceptional customer service and assisting customers in finding stock items in the store
- Skilled in problem-solving, product knowledge, and maintaining a clean and organized work environment
- Proficient in cashiering duties, including cash handling and register operations
Crew member
McDonald’s
08.2019 - 07.2020
- Hardworking crew member at McDonald's, responsible for providing excellent customer service, preparing and assembling food orders, operating cash registers, and maintaining cleanliness and hygiene in the restaurant
- Demonstrated ability to work effectively in a fast-paced environment, meet customer expectations, and follow food safety protocols
Education
Las Positas College
Livermore03.2025
High School diploma -
Livermore High School
Livermore06.2021
Skills
- POS System Oracle Symphony
- Apple software
- Microsoft software
- IOS
- Windows
- Document creation
- System management
- Multitasking
- Teamwork
- Collaboration
- Conflict resolution
- Managing transactions
- Balancing cash registers
Languages
Spanish
Timeline
Host
Lazy Dog Restaurant & Bar
01.2025 - Current
Barista
Starbucks
09.2022 - 02.2025
Cashier/Customer Service
Home Depot
05.2021 - 10.2021
Crew member
McDonald’s
08.2019 - 07.2020
Las Positas College
High School diploma -
Livermore High School
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