Keiko Tajima
Nanaimo,BC
Summary
Expert in order processing, cash management, and product marketing. Delivers exceptional customer service by fostering positive guest interactions and enhancing dining experiences. Possesses comprehensive menu knowledge to provide tailored recommendations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Wa-Ku Japanese Restaurant
Nanaimo, British Columbia
09.2023 - 06.2024
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Presented menus and answered questions regarding items.
- Prepared drinks according to standard recipes.
Customer Service Representative
Kumagaya sports LLC
Kumagaya, Japan
07.2019 - 06.2023
- Collected deposits or payments and arranged for billing.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries via phone, email, and chat.
Accounting Assistant
Nissan Financial Services Co., Ltd.
Chiba , Japan
04.2018 - 02.2019
- Matched orders with invoices and recorded required information.
- Checked figures and postings for correct entry and proper codes.
- Completed day-to-day duties accurately and efficiently.
Server
Edomae Gatten Sushi Restaurant
Kumagaya, Japan
07.2017 - 02.2018
- Stayed informed about daily specials, new menu items, promotions.
- Greeted guests and provided menus.
- Completed routine maintenance and repair.
Education
English Language
Kaplan International School
Toronto, ON09-2023
Bachelor of Laws -
Rikkyo University Japan
Tokyo,Japan03-2018
Skills
- Customer service
- Drink preparation
- Time management
- Food safety
- Table resetting
- Dish preparation
- Safe alcohol service
Certification
・Serving It Right Certification
Timeline
Server
Wa-Ku Japanese Restaurant
09.2023 - 06.2024
Customer Service Representative
Kumagaya sports LLC
07.2019 - 06.2023
Accounting Assistant
Nissan Financial Services Co., Ltd.
04.2018 - 02.2019
Server
Edomae Gatten Sushi Restaurant
07.2017 - 02.2018
English Language
Kaplan International School
Bachelor of Laws -
Rikkyo University Japan
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