Kei Ishikawa
Toronto,ON
Summary
I'm currently studying at George Brown College. My major is Computer Programming and Analysis. I am taking a three year course and have two years left on my visa. I have worked mainly in customer service in restaurants and cafes. My most important thing is to make customers want to come back again. I have always worked with the respect and deference to others. I take responsibility for my work and work well with my colleagues.
Overview
4
4
years of professional experience
Work History
Cafe Worker
Cafe & Lounge Shibuya
02.2022 - 08.2022
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Restaurant Waiter
Yakiniku, Jyojyoen
08.2018 - 08.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained new servers on restaurant policies and procedures.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
George Brown College Present
Truckee Meadows Community College
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NIC International school
2021
High School Diploma -
Kanagawa Prefectural Asahi High School
Yokohama03.2020
Skills
- Hospitality Management
- Guest Satisfaction
- Food Preparation and Safety
- Recommend Menu Items
- High-Volume Dining
- Professional Relationships
Timeline
Cafe Worker
Cafe & Lounge Shibuya
02.2022 - 08.2022
Restaurant Waiter
Yakiniku, Jyojyoen
08.2018 - 08.2021
George Brown College Present
Truckee Meadows Community College
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NIC International school
High School Diploma -
Kanagawa Prefectural Asahi High School
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