Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kehinde Olalekan

East York,Canada

Summary

Customer-focused sales and service professional with 5+ years of experience in fast-paced environments, delivering measurable results in customer satisfaction, revenue growth, and team performance. Proven track record of increasing client retention, resolving complex issues efficiently, and coaching teams to exceed targets. Adapt at relationship building, persuasive communication, and operations support. Seeking to contribute strong sales expertise and leadership skills to a customer-centric organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Canadian Tire
Halifax, NS
05.2022 - 12.2024
  • Operated material handling equipment to move products efficiently within the warehouse.
  • Organized inventory in designated storage areas using proper labeling techniques.
  • Collaborated with team members to maintain a clean and safe work environment.
  • Assisted in training new employees on warehouse procedures and safety protocols.
  • Performed regular inventory counts to ensure stock levels were maintained accurately.

Customer Service Representative

Temitope Block Industry
06.2020 - 12.2022
  • Addressed customer concerns promptly, enhancing service quality and client loyalty.
  • Resolved customer inquiries efficiently, ensuring satisfaction and retention.
  • Managed customer interactions effectively, contributing to improved service standards.
  • Developed positive relationships with customers through friendly interactions.
  • Answered customer inquiries via phone, email, and chat.

Customer Service Representative

Bysy Paints and Chemicals
02.2017 - 06.2020
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.
  • Responded to telephone inquiries and complaints following standard operating procedures.

Education

HIGH SCHOOL DIPLOMA -

Omolara Comprehensive College
06.2017

INTERNATIONAL LAW -

Cyprus International University
Cyprus, Turkey

Skills

  • Attention to detail
  • Clear communication
  • Problem-solving skills
  • Computer proficiency
  • Eagerness to learn
  • Customer service
  • Microsoft outlook
  • Microsoft Word

Certification

  • HubSpot Inbound Sales Certification (In Progress)
  • AWS Cloud Practitioner Essentials (Learning via AWS Free Tier)

References

Available upon request

Timeline

Warehouse Worker

Canadian Tire
05.2022 - 12.2024

Customer Service Representative

Temitope Block Industry
06.2020 - 12.2022

Customer Service Representative

Bysy Paints and Chemicals
02.2017 - 06.2020

HIGH SCHOOL DIPLOMA -

Omolara Comprehensive College

INTERNATIONAL LAW -

Cyprus International University

Similar Profiles

CREATE PROFILE
Kehinde Olalekan