Caring Social Worker and a diligent Caseworker offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families. Maintains undeniable composure in stressful situations, working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PSH Caseworker
Alpha House
Calgary, AB
09.2023 - Current
Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
Maintained accurate records of client information in accordance with agency policies and procedures.
Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
Developed relationships with local agencies to ensure access to necessary services for clients.
Participated in weekly team meetings to discuss case management strategies and review progress towards established goals.
Created monthly reports summarizing caseload activities for review by supervisor.
CMT/Case Manager
ARBOR GERIATRIC PLACE
Rockville, USA
01.2021 - 08.2023
Obtained, recorded, and reported patient vital signs for medication administration
Documented information in patient charts and communicated status updates to interdisciplinary care team
Promoted clean and sanitary environment by maintaining department equipment
Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurses
Researched medications to better understand properties and interactions with other drugs
Liaised with nursing staff to prepare and administer prescribed medications to patients
Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient
Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations, and standards of precautions
Documented and reported observations of patient behavior, complaints, or physical symptoms to nurses
Safeguarded patient privacy with strict adherence to HIPAA protocols
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Care Manager/Administrative Officer
ST THERESA NURSE LINK
Greenbelt, USA
01.2020 - 12.2020
Maintained daily living standards by assisting clients with personal hygiene needs
Monitored care plan to evaluate effectiveness, document interventional achievement and suggest changes
Developed and implemented care management plan to address needs and goals
Monitored vital signs and medication use, documenting variances, and concerning responses
Created a plan of care to assist patients in reducing problems or barriers to achieve optimal level of health
Attended and actively participated in meetings to provide and receive information on patient progression
Promoted integrations of long-term services and support to enhance continuity of care
Monitored risk assessment by using available tools and implementing discharge interventions
Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered
Collaborated with outpatient team to identify patients for handover and post-discharge follow-up
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Home Health Care Provider/Support Specialist
COMFORT KEEPER
Robbinsville, USA
12.2017 - 12.2019
Maintained clean and well-organized environment for client happiness and safety
Supervised medication administration, personal hygiene, and other activities of daily living
Developed strong and trusting rapport with patients to facilitate smooth, quality care
Assisted with client personal care needs to foster independence and well-being
Helped clients stay happy and healthy by providing mental and emotional support
Aided with mobility and independence for disabled individuals and continually monitored safety
Arranged medications and dispensed prescribed doses at scheduled intervals
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
Cared for disabled children or children with sick or disabled parents
Directed patients in prescribed exercises or in use of braces or artificial limbs
Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Public Health Officer
OGUN STATE HOSPITAL MANAGEMENT BOARD
Abeokuta, Nigeria
08.2012 - 08.2017
Chaired staff meetings, providing status updates on key activities to clinical management
Developed and maintained computerized record management systems to store and process data
Monitored and maintained supply of medical equipment, tools, and accessories
Trained over 300 staff members at key national partner organizations
Trained new and existing employees on the best strategies for disseminating health-related information
Spoke with health community workers and members of the public about the importance of health, prevention and treatment
Presented health education talks at training workshops and conferences in local area
Boosted community members' health knowledge through participation in health fairs and events
Screened clients for a variety of health risk factors to make appropriate referrals
Educated community members on disease prevention, vaccines, and mental health resources
Collected data through field documentation, identifying specific needs of targeted populations.
Education
MASTER OF SCIENCE - PUBLIC HEALTH
University of Ibadan
04.2012
BACHELOR OF SCIENCE - CHEMISTRY
Lagos State University
09.2000
Skills
Privacy and Confidentiality
Regulatory Compliance
Patient Assessments
Daily Living Assistance
Records Management
Addictions Expert
Case Documentation
Community Outreach Expert
Certification
Certified Home Health Aide (CHHA)
Member America Heart Association
Certified Medication Technician (CMT)
Certified FIRST AID/CPR/AED
Certified Opioid Harm Reduction Champion
Certified First Aid for Opioid Poisoning Emergencies
National Director, Government Relations & Advocacy at Cystic Fibrosis CanadaNational Director, Government Relations & Advocacy at Cystic Fibrosis Canada