Kehinde Folasade Adeleke
Work Preference
Summary
I am a dedicated and adaptable professional with extensive hands-on experience in healthcare, community support, financial services, and administrative roles. Known for delivering compassionate care, fostering clear and respectful communication, and providing dependable support to a diverse range of clients. Skilled in managing medical office operations, supporting individuals with developmental needs, guiding financial decision-making, and offering personal care with empathy. A collaborative team player who thrives in fast-paced environments and is committed to making a meaningful impact in every interaction.
Overview
6
6
years of professional experience
Work History
Financial Services Representative
Gatestone & Co
03.2025 - Current
- Offered personalized financial guidance to clients, helping them find solutions that matched their unique goals and circumstances.
- Explained various investment options in clear terms, helping clients better understand market trends and potential risks.
- Built strong, lasting relationships with clients by staying in touch regularly and providing ongoing support.
- Handled account transactions with care and precision, ensuring everything was processed smoothly and with minimal errors.
Internship
Lighthouse Medical Imaging Center
12.2024 - 03.2025
- Provided exceptional customer service at the front desk, addressing inquiries and concerns.
- Enhanced patient experience by managing appointment scheduling and providing timely follow-up calls.
- Directed patients to exam rooms, fielded questions, and prepared them for technician examinations.
- Contributed to a welcoming environment by keeping the center clean, organized, and well-stocked with necessary materials.
Personal Support Worker
Home Concierge/ AGTA / STAFFY
11.2022 - 02.2024
- Assists about 10 to 12 patients daily, with all activities of daily living including toileting, bed bath,
dressing & grooming. - Assisted the residents in mobility, by walking them around.
- Supervise residents, especially residents who are at risk of falling.
- Worked in hospital (Toronto General), long term care homes ( Revera )and retirement facilities (Verve) as an independent contractor PSW/HSW
- Gave medications as instructed by the nurse in charge
- Engaged consistently in therapeutic communication with assigned patient to build rapport
Account Receivable
Reliance Home comfort
01.2022 - 10.2023
- Collaborated effectively with other staff in preparation of reports by collecting, analyzing and summarizing information from various sources.
- Spoke to about 30 to 40 clients in a day and 80% of the clients settle their debts by making a phone payment.
- Resolve discrepancies with customers and periodically assess the reserve for bad debts.
- Updates confidential clients banking information.
- Educated customers on actions and strategies for debt repayment and also minimized total number of delinquent accounts.
Administrative Assistant Associate
Aerotek
09.2019 - 11.2022
- Answered multi-line phone system, routing calls delivering messages to staff, greeting visitors and stocking the office products as well as taking secured payments by phone and in person.
- Reduced the number of delinquent accounts by proactively following up with defaulted clients and securing payments from those who failed to honor prior commitments.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed scheduling and calendar coordination for executive team, optimizing time efficiency.
Education
Diploma - Medical Office Administration
CACC College
Scarborough, ON03-2025
Certificate of Vocational Training - PSW/ HSW
Essor College
Montreal, QC01-2021
Certificate - Security
Paragon Security
Toronto, ON02-2025
Associate's Degree - Community And Developmental Support Worker
Oxford College
Scarborough ON04-2026
Certificate - First Aid & CPR
FAST Rescue Inc.
Toronto, ON09-2025
Certificate - First Aid For Opioid Poisoning
Canadian Red Cross
Toronto, ON09-2025
Skills
- Behavioral support
- Medication organization/Wellness tracking
- Disability awareness
- Transportation assistance
- Office administration
- Proficient in Microsoft Office
- Experienced in medical terminology usage
- Customer relationship management
- Customer service operations
- Appointment coordination
- Multitasking and organization
- Medical terminology
- Dementia/ Alzheimer care
Accomplishments
I made a meaningful impact across healthcare, community support, financial services, and administrative roles by helping people feel heard, supported, and well cared for. Whether managing busy medical offices, assisting individuals with developmental needs, or guiding clients through financial decisions, consistently delivered reliable service with empathy, clear communication, and a commitment to improving lives.
Languages
English
Native or Bilingual
Timeline
Financial Services Representative
Gatestone & Co
03.2025 - Current
Internship
Lighthouse Medical Imaging Center
12.2024 - 03.2025
Personal Support Worker
Home Concierge/ AGTA / STAFFY
11.2022 - 02.2024
Account Receivable
Reliance Home comfort
01.2022 - 10.2023
Administrative Assistant Associate
Aerotek
09.2019 - 11.2022
Diploma - Medical Office Administration
CACC College
Certificate of Vocational Training - PSW/ HSW
Essor College
Certificate - Security
Paragon Security
Associate's Degree - Community And Developmental Support Worker
Oxford College
Certificate - First Aid & CPR
FAST Rescue Inc.
Certificate - First Aid For Opioid Poisoning
Canadian Red Cross