Kehinde Adekunle
Sydney,Nova Scotia
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Agent
Bee Continental Global Resources
04.2017 - 01.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
Education
Master of Science - Agricultural Economics
Osun State University
Osogbo08.2022
Skills
- Customer Complaint Resolution
- Special Requests
- Customer Relationship Management
- Selling Skills
Timeline
Customer Service Agent
Bee Continental Global Resources
04.2017 - 01.2020
Master of Science - Agricultural Economics
Osun State University
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