Keezhia Maria Loretta Llave
Yellowknife,NT
Summary
Proven to excel in high-pressure environments, I leveraged my fast learning and organizational efficiency at the Public Prosecution Service of Canada, enhancing document management and confidentiality protocols. My adeptness in Microsoft Office and commitment to administrative support significantly improved office productivity and client satisfaction, showcasing my ability to meet critical deadlines with precision.
Overview
10
10
years of professional experience
Work History
Legal Assistant (Full-Time)
Public Prosecution Service of Canada
Yellowknife, NT
03.2024 - Current
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Administrative Clerk (Full-Time)
Public Prosecution Service of Canada
Yellowknife, NT
08.2023 - 03.2024
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Customer Service Agent (Full-Time)
Canadian North
Yellowknife, NT
08.2022 - 10.2023
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Crew Team Member (Full-Time)
Tim Hortons
Yellowknife, NT
07.2014 - 03.2018
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Education
Bachelor Of Science - Tourism
De La Salle University
Cavite, Philippines09.2022
Senior High School -
Ecole St. Patrick High School
Yellowknife, NT05.2015
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Legal Document Preparation
- Administrative Support
- Document filing
- Proofreading
- Office Management
- Task Prioritization
- Organizational Efficiency
- Proficient in MS Office
- Attention to Detail
- Effective Multitasking
- Deadline Monitoring
- Filing System Organization
Languages
English
Full Professional
Tagalog
Native or Bilingual
Additional Information
Canadian Citizen
Timeline
Legal Assistant (Full-Time)
Public Prosecution Service of Canada
03.2024 - Current
Administrative Clerk (Full-Time)
Public Prosecution Service of Canada
08.2023 - 03.2024
Customer Service Agent (Full-Time)
Canadian North
08.2022 - 10.2023
Crew Team Member (Full-Time)
Tim Hortons
07.2014 - 03.2018
Bachelor Of Science - Tourism
De La Salle University
Senior High School -
Ecole St. Patrick High School