Keesha Bandarage
Toronto,ON
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Coordinator
Stadium Programs
09.2018 - Current
- Oversaw daily logistics such as scheduling, supplies management, and room set-up to ensure smooth program operation.
- Championed positive youth development by emphasizing the importance of goal-setting, self-reflection, and personal responsibility.
- Strengthened academic, social and physical education program offerings for area youth.
- Built recruitment and retention plans to maintain full roster of program participants.
Corporate Legal Intern
Ahangama LLP
04.2022 - 08.2024
- Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
- Demonstrated versatility by working on diverse legal matters such as intellectual property disputes, labor law issues, and corporate governance concerns.
- Managed multiple tasks under tight deadlines, prioritizing assignments based on urgency and importance.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback.
Research Assistant
Wilfrid Laurier University
09.2023 - 12.2023
- Conducted comprehensive political research utilizing quantitative methods to analyze data and identify trends
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Identified opportunities for process improvements by analyzing existing procedures and recommending actionable solutions.
- Prepared detailed reports and visual presentations of findings for publication and faculty review
Customer Service Representative
Food Basics
08.2018 - 08.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Political Science And Legal Studies
Wilfrid Laurier University
Waterloo, ON12-2024
Skills
- Policy analysis
- Issue advocacy
- Legal research
- Oral debate
- Internal communications
- Employee relations
Languages
English
Native or Bilingual
Certification
- SPSS Data Analytical Certificate [Wilfrid Laurier University] [2022 December]
- Applied Politics Certificate [Wilfrid Laurier University] [2024 December]
Timeline
Research Assistant
Wilfrid Laurier University
09.2023 - 12.2023
Corporate Legal Intern
Ahangama LLP
04.2022 - 08.2024
Program Coordinator
Stadium Programs
09.2018 - Current
Customer Service Representative
Food Basics
08.2018 - 08.2019
- SPSS Data Analytical Certificate [Wilfrid Laurier University] [2022 December]
- Applied Politics Certificate [Wilfrid Laurier University] [2024 December]
Bachelor of Arts - Political Science And Legal Studies
Wilfrid Laurier University
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