Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Keerthika Kulothungan

Halifax,NS

Summary

Dedicated and experienced customer service professional with a solid track record in the food and beverage industry and Asset protection services.

Over three plus years of hands-on experience, demonstrating exceptional skills in customer interaction, team collaboration, and operational efficiency.

Proven ability to thrive in fast-paced environments, consistently delivering high-quality service while adhering to company standards and policies.

Adept at managing multiple tasks, resolving customer concerns promptly, and fostering a positive workplace atmosphere.

Overview

3
3
years of professional experience

Work History

Asset Protection Associate

Atlantic Superstore
06.2023 - 04.2024
  • Wrote reports for internal and external crime, burglary, or theft.
  • Controlled reduction of loss inventory by protecting company assets.
  • Implemented loss prevention strategies and programs to minimize shrinkage.


Crew Member

Taco Bell
07.2022 - 12.2022
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from the management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.

Sandwich Maker

Boomerang
01.2021 - 06.2022
  • Greeted customers promptly and courteously.
  • Washed, peeled, sliced, and diced fruits and vegetables while adhering to food safety guidelines.
  • Assembled salads, ensuring proper portioning and presentation.
  • Prepared sandwiches according to customer orders or standard recipes.
  • Selected and portioned ingredients such as meats, cheeses, vegetables, and spreads.
  • Toasted or grilled sandwiches as required and assembled them neatly.
  • Thorough understanding of the menu offerings, including ingredients, allergens, and customization options.
  • Provided recommendations and suggestions to customers based on their preferences.
  • Maintained cleanliness and sanitation standards in the food preparation area.
  • Followed proper food handling procedures to prevent cross-contamination and ensure food safety.
  • Regularly cleaned and sanitized equipment, utensils, and work surfaces.
  • Ensured timely service and strived to meet or exceed customer expectations.

Education

Masters in Internetworking -

Dalhousie University
Halifax, NS
12.2024

Skills

  • Time Management & Multitasking
  • Flexible Schedule
  • Cleaning
  • Customer Service Excellence
  • Team Leadership and Collaboration
  • Cash Handling and POS Systems
  • Conflict Resolution
  • Health and Safety Compliance
  • Adaptability and Problem Solving

Availability

Available to work Part-Time 

Tuesday, Thursday and Friday- opening to closing

Monday & Wednesday - 6:00 pm-closing

Saturday and Sunday- opening to closing


Timeline

Asset Protection Associate

Atlantic Superstore
06.2023 - 04.2024

Crew Member

Taco Bell
07.2022 - 12.2022

Sandwich Maker

Boomerang
01.2021 - 06.2022

Masters in Internetworking -

Dalhousie University

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Keerthika Kulothungan