Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Keer Chol

Calgary,AB

Summary

Dedicated and compassionate Social Work & Settlement Practitioner Counsellor with over 10 years of experience in supporting immigrant, refugee and Citizens populations. Proven expertise in community integration, case management, and advocacy, with a strong commitment to fostering inclusive environments and empowering individuals. Skilled in resource navigation, crisis intervention, culturally competent service delivery. Highly positive with a working attitude, and strong motivation, to complete all projects promptly.

Dedicated youth case worker with proven skills in intake assessment, conflict resolution, and community outreach. Experienced in supporting diverse populations, fostering cultural competency, and enhancing social well-being.

Overview

14
14
years of professional experience

Work History

Youth Case Worker

Chimo Youth Retreat Centre
07.2024 - 03.2025
  • Initial Assessment; this might involve reviewing their history, health, educational background.
  • Accompanying the youth for necessary appointment such, as mental health therapy, educational support, family counseling if applicable.

Settlement Practitioner

Action for Healthy Communities Society Alberta
02.2020 - 08.2024
  • Assist individual’s one-on-one assessment to improved social interaction confidence, independence, physical and mental wellbeing and the outcome was 99% successful.
  • Provide small/large group information, orientation sessions, and facilitated to increase social wellbeing.
  • Assist individuals by creating resume and work closely with newcomers and citizens who interested of finding job and connect them to employer through workshop events.
  • Provide individuals client with employment search for labor market.
  • Develop and maintain relationships with community /ethno-culture/grassroots groups to support their capacity, building and engaging, supporting individuals and newcomers in their communities.

Tax Preparation

MATBS Accounting
01.2020 - 01.2024
  • Prepare and review federal and state income tax returns for individuals, businesses, or organizations.
  • Ensure accuracy and completeness of all tax filings.
  • Collect and analyze financial data and documents necessary for tax preparation.
  • E-Filing: File tax returns electronically using appropriate software platforms.
  • Monitor and confirm receipt and acceptance of e-filed returns by tax authorities.

Child/Youth Disability Case Work

Family Connection In
08.2019 - 01.2023
  • Worked at youth group home with high risk behavior which requiring higher levels of support due to trauma, addictions, mental illness with high risk, and behavior management.
  • Assist individuals to meet day-to-day challenges and monitor their daily activities.
  • Supervise aboriginal youth worker with mental health concerns, and administrate palliative care observed resident.

Seniors Program Coordinator

Council for the Advancement of Africa Centre in Alberta
12.2018 - 01.2019
  • Working with senior to identified the needs of seniors d from many different communities who were facing social isolation abuses from their owners loved ones and helped them to reconnected to government agencies services.
  • Collaborated with many communities agencies and make appropriated referrals to Alberta health, services, Government of Alberta for income support, and AISH etc.
  • Assess the seniors and work with them to develop strategies for daily activities to make sure their needs at met and75% has been achieved.
  • Provide information about the senior program and make a referral to Sage seniors housing program.

Settlement Practitioner

Mennonite Centre for Newcomer’s, Alberta
10.2015 - 01.2017
  • Assisted the family with complex cases Identified strategies to determine the issues that occur.
  • Assisted in filling the Basic of Refugee Claim Form (BOC) and made a referred as needed.
  • Intake assessment using a sign of Safety to identify and assess the risk for a child/youth who are exposed to family domestic violent.
  • Guided individual with labor market/school and made a referral to different Community resource.
  • Complex cases for family/child/youth/person with special needs intervention, Court/Police interpreter.

Family connector

Centre for Newcomer Calgary, AB
02.2013 - 01.2014
  • Provide support for a family who have difficulty accessing Alberta works and helped them to filed out income support application, follow up with them and outcome was successful 80% achieved.
  • Advocated for a family who has been denied access to income support from Alberta Works and their application for income support was successfully approved.
  • Helped families, and youth who are involved in conflict with the Alberta justice by connected them to Alberta Legal Aid or referral lawyer to represent during their court hearing 95% were discharged.
  • Acting for an individual’s family child whose child/children are involved with a children's service.
  • Community support worker, including supporting the family to access their children who are in foster homes under government care.

Family/child, youth case worker- interpreter

Immigrant Services Calgary
03.2011 - 01.2013
  • Excellent communication and observational skills and delivered presentations/training to mainstream service and provided settlement for Newcomers translation.
  • Counselling new immigrants and advising them about the new country system.
  • Experience and knowledge working with Indigenous cultures.

Education

BSW -

University of Manitoba

BPA-SW -

Athabasca University

Social Work Diploma -

Mount Royal University

High School Diploma -

Equilibrium High School
Calgary, AB

Practicum Student -

Front line, Case Worker Volunteering

Social Work Practicum -

Forest Lawn Salvation Army
Calgary

Skills

  • Intake Assessment
  • Case Management
  • Conducting NAAR’s
  • Community Outreach
  • Cultural Competency
  • Conflict Resolution
  • Police Court interpreter and Advocacy
  • Income Tax filing
  • Auto filing
  • Self-starter
  • Cross-functional team collaboration
  • Goal accomplishment with minimal supervision
  • Multilingual Communication

Professional Development

  • Language In Motion Ltd - Communication Models for Interpreters Certificate
  • Canada Revenue Agency vs AHC accountant and tax filing training Award certificate
  • Basic Counselling in a cross-cultural context with multiple training and conference certificates (AAISA)
  • Fostering workplace psychological Health and Safety training certificate (AAISA)
  • Settlement 101 certificate (AAISA)
  • 2L (Adopted) working with Refugees with Complex Needs certificate (AAISA)
  • Alberta Association of Immigrant Serving Agencies Training Certificate (AAISA)
  • Anxiety in Children and Youth Practice Intervention Strategies Certificate (CTRI)
  • Wrap Canada’s Facilitator Training Certificate
  • Trauma Informed Care - Training Certificate (Alberta Health online certificate)
  • Vancouver School of Interpreting (ATIA) for Court/Police - training Certificate
  • Canadian First Aid training (CPR) Certificate

Timeline

Youth Case Worker

Chimo Youth Retreat Centre
07.2024 - 03.2025

Settlement Practitioner

Action for Healthy Communities Society Alberta
02.2020 - 08.2024

Tax Preparation

MATBS Accounting
01.2020 - 01.2024

Child/Youth Disability Case Work

Family Connection In
08.2019 - 01.2023

Seniors Program Coordinator

Council for the Advancement of Africa Centre in Alberta
12.2018 - 01.2019

Settlement Practitioner

Mennonite Centre for Newcomer’s, Alberta
10.2015 - 01.2017

Family connector

Centre for Newcomer Calgary, AB
02.2013 - 01.2014

Family/child, youth case worker- interpreter

Immigrant Services Calgary
03.2011 - 01.2013

BSW -

University of Manitoba

BPA-SW -

Athabasca University

Social Work Diploma -

Mount Royal University

High School Diploma -

Equilibrium High School

Practicum Student -

Front line, Case Worker Volunteering

Social Work Practicum -

Forest Lawn Salvation Army
Keer Chol