DANIEL HENDERSON-YENDRYS

• Managed guest check-ins and check-outs efficiently, ensuring smooth operations at front desk.
• Executed customer quality call checks, achieving a perfect score of 100%.
• Coordinated room assignments and accommodations, enhancing overall guest satisfaction.
• Resolved guest inquiries and complaints promptly, maintaining positive relationships with patrons.
• Collaborated with housekeeping to ensure timely room readiness for arrivals.

• As a Direct Support Professional, I supported individuals with intellectual and developmental disabilities, including some of the most severe cases in the province. I assisted with daily living activities, personal care, behavior support, and community inclusion. My role focused on promoting independence, ensuring safety, and providing compassionate, individualized support for each person in my care.

• As an Administrative Assistant, I supported HR by tracking employees, setting up new programs and software, and handling daily administrative tasks. I conducted large-scale audits for over 300 employees, assisted with interviews, and was involved in every step of the hiring process. Additionally, I represented the company at numerous job fairs, ensuring effective recruitment and onboarding procedures.

• As a Supervisor at A&W, I managed and worked in all positions throughout the kitchen and also ran the front of the store. My responsibilities included overseeing and stocking statewide inventory, problem-solving, and managing daily transactions. I performed key management tasks such as counting money, conducting audits, and handling end-of-day procedures. Additionally, I completed statewide stock audits, managed employees, and assisted with terminations, ensuring smooth daily operations.

Currently pursuing a degree in Statistics at the University of Manitoba. Maintaining a 4.09 GPA while balancing work and studies.

Graduated high school with honors, earning a UNESCO diploma in addition to my provincial diploma.