Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Keenan Thomas

Markham,ON

Summary

Eager and driven individual with a strong work ethic, poised to transition into the mortgage agent role. While lacking direct experience, I bring dedication and a hunger to learn. Committed to achieving high standards and motivated to succeed, I am enthusiastic about the opportunity to excel in this field.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender/Server

Splitsville
09.2022 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Informed customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Served high customer volumes during corporate events, nights, and weekends.
  • Assisted with staff training, sharing knowledge in bartending techniques, customer service and opening and closing procedures.

Arcade Attendant

Splitsville
04.2022 - 09.2022
  • Providing exceptional customer service and building positive relationships with customers.
  • Improved revenue by promoting special deals and packages to customers.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.

Crew Member

Little Caesars
09.2021 - 03.2022
  • Enhanced customer satisfaction by efficiently taking pizza orders with attention to detail.
  • Consistently preparing high-quality pizza and maintaining timely service.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Sales Team Membe

Rona
02.2021 - 06.2021
  • Assisted customers in selecting appropriate hardware products for their specific needs.
  • Specialized knowledge in plumbing products.
  • Improved store organization with merchandise placement, making it easier for customers to find desired items.

Education

OSSD -

Markville Secondary School
1000 Carlton Rd, Unionville, ON L3P 7P5
06.2021

Skills

  • communication
  • Self starter
  • Work ethic
  • Professionalism
  • Technology proficiency
  • Ethical conduct
  • Customer service
  • Time management

Certification

  • Mortgage agent license course, REMIC - March 14, 2024
  • Smart serve - October 5th, 2022

Timeline

Bartender/Server

Splitsville
09.2022 - Current

Arcade Attendant

Splitsville
04.2022 - 09.2022

Crew Member

Little Caesars
09.2021 - 03.2022

Sales Team Membe

Rona
02.2021 - 06.2021

OSSD -

Markville Secondary School

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