Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
GTAdnata World Cargo Ltd
10.2023 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Motivated and trained employees to maximize team productivity.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Air Cargo Handler
YYC Freight Services
03.2023 - 10.2023
Maximized load capacities while minimizing damage risks by properly utilizing pallets, straps, and other securing devices during transport preparation.
Participated in ongoing professional development opportunities to stay current on industry trends, best practices, and new technologies related to air cargo handling.
Implemented best practices for hazardous materials handling, adhering to strict safety protocols and industry guidelines.
Supported inventory control efforts by verifying shipment contents against packing lists and reporting discrepancies as necessary.
Contributed to high customer satisfaction levels by accurately handling delicate and time-sensitive cargo with care.
Assisted in training new team members on proper handling procedures, boosting overall productivity in the department.
Provided exceptional customer service when addressing questions or concerns regarding shipment status or special requests.
Framer
GT Framing Ltd
03.2021 - 02.2022
Maintained a clean work environment by organizing materials and removing debris at the end of each day.
Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
Demonstrated versatility in framing skills by adapting to various project requirements, including residential homes, commercial buildings, and custom projects.
Examined wood, work areas, and supplies for defects and damage before completing projects.
Disassembled frames for repair, refurbishment, or replacement.
Siding Installer
Genuine Siding And Roofing
08.2020 - 03.2021
Assisted in training new team members on best practices for siding installation, fostering a culture of continuous improvement within the company.
Improved siding installation quality by carefully measuring, cutting, and fitting materials to match specific project needs.
Achieved seamless transitions between various siding materials for aesthetically pleasing results.
Increased customer satisfaction with precise installations that met or exceeded industry standards.
Utilized advanced tools and equipment to ensure precision cuts and alignments during installation projects.
Skillfully repaired damaged or worn siding panels, restoring the appearance and functionality of building exteriors.
Enhanced team productivity by effectively communicating and collaborating on complex siding projects.
Collaborated closely with other construction professionals, such as carpenters and roofers, to maintain cohesive exterior designs across multiple building elements.
Seasonal Department
Canadian Tire
11.2018 - 01.2020
Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.